This is making me think about canceling my LE and wait on a premium after all this shit shakes out.

Which i should do anyhow, I love that slimer green though!

In some poll I think almost 250 of the GBLE sales were going to Pinsiders.

If they want to keep extracting such high margins from dummies like myself they better be paying attention. I know they are

I'm not overly concerned.

Maybe just play your pins down to the bare wood and then swap that play field out down the road.

"A steaming pile of bitching, disrespectful, menstruating manboys who never grew up."

Drop the mic

Of all the bitching that occurs regarding pinball, play field dimpling has to be the absolute DUMBEST bitch of all.

Stfu and play your pins. If you get all butt hurt over excessive dimpling then yank it out and send it off to get repaired and re cleared.

Of all things it's not the end of the world!

Not directed at you James but you are a little Ocd which is good because tha SM I got from you is a beauty!

Very low dimpling on the dimple meter

Yep, you def did right thing with your poor dog

WTF

Some of you need to play some pinball and turn the F Ing camera off.

If I was Stern I'd say F U or F me.

Some minor ghosting? Good lord. Don't buy another one.

I get the butt hurt factor but this shit is getting out of control.

Change your panties and reload.

You have ZERO recourse against them.

Vote with your wallet and quit whining about BS.

I'm embarrassed for you

Exactly, that's why Stern should tell these whiny little b***es to go F themselves

Of course in a PC kind of way, not how I would do it

Hehe, sorry Kiwi, come to the US and join us. Can't help the currency translation.

I do feel your pain, that is awful and I don't know how you guys do it!

No prob Kiwi, they will get it worked out. You overseas guys deserve a medal or something. The local whiners are clueless.

Why don't you then? Because it's not that big of a deal.

Nobody wants a piece of garbage for that kind of money. I'm assuming that's why they are delayed and fixing the issue with the play fields.

Minor insert ghosting hardly qualifies as "falling apart in HUO situation".

All of my Stern pins are in great shape and have had very few minor issues.

If it starts going to crapola then they go on the "no buy list".

Of course, free handouts, why not?

You have the choice not spend that $7k right?

If the extra anal people don't like it, maybe lobby Stern to buy an extra one at cost. The key word is "buy".

It's asinine to think you or anybody should get another free play field just because you have some minor "ghosting".

Accept it or don't buy. Stern is trying to fix the issue.

Totally agree, you get a lemon, with serious issues, they need to take care of it and I think they have a pretty good track record of doing so.

I think "our" purchase is safe. Not worried about my LE.

It's the whining over nothing or speculation of what's coming that is par for the course these days.

I'm willing to bet there is a buy-sell agreement in place that spells out the transitions details in the event of death and/or retirement

If not then they need a new corporate lawyer

Wtf is there to "look into"?

Take a look at the pics and remedy the situation for the buyer.

If you are going to sell a premium and LE for the HUO environment for ever increasing $$$ then you better get this shit straight.

If buyers of a GB get stiffed with ghosting inserts you know how bad it's going to be when you go to try and sell it.

Who is manufacturing these play fields for them now? JJP and everybody else don't seem to have a problem

What is the remedy to fix this?

Supposedly my LE is in the next batch this week.

Should be interesting.

What do you suppose a "replacement" would cost Stern?

And what good would it really do? The average guy isn't going to swap out a play field.

I think they are gonna have to offer some sort of a refund for the defects.

I wonder how many people have actually received a populated play field over the insert ghosting.

Those that have screamed the loudest I'm sure.

They have already raised the price "to cover this mess". No excuses.

I don't believe they have much farther they can go on price, at least not with my wallet.

I don't need your "pity" and this is a stupid statement.

Secondly, when I receive an $8k product that is defective I expect the problem to get rectified.

Thirdly, despite all of the chattering back and forth of what they should or shouldn't do, I have zero concern that it will be handled to my satisfaction one way or the other.

Finally, when i get my pin I'm going to play the crap out of it and hope I love it as much as Twdle.

The cargument is a bad analogy. If any car has had a recall or an issue I wouldn't hesitate to buy that model because I'm going to get what I bargained for at the end of the day via the warranty and representations made.

With Stern and this issue, they read every thread daily and aren't dumb enough to NOT fix the problem satisfactorily as they should do from a customer relations standpoint.

It doesn't matter how much it costs them. That's IRRELEVANT, it's their F up.

There are also several legal theories that apply such as breach of contract, promissory estoppel and possibly implied warranty of fitness for a particular purpose.

You can't market premium and LE pins to a HUO market, charge what they charge, and expect certain things to be acceptable, that may not in a commercial environment.

Either way, I'll take my GBLE with confidence that IF there are issues they will get resolved, just like every other pin I have purchased

As much as Stern is focused on growing margins with cost cutting it would seem producing their own play fields makes the most sense.

Nobody seems to know who is making them, although it seems unlikely that the previous supplier all of a sudden started producing crappy play fields.

3500 separate parts being applied to the play field along the line and the inserts don't start ghosting until the shaker motor gets cranked up? Hard to believe that is the trigger.

"Once the parts pass the inspection, they're loaded into a storage area. So that assembly workers don't have to leave the line to find parts, other employees search them out and deliver to the assembly line. Each Stern pinball machine requires about 3,500 separate parts. And with so many parts, quality control is imperative. "If it gets to the assembly line and it's wrong, it'll stop the assembly line,” Dankberg said. “If we stop the assembly line, then we aren't making any money.”

That's an interesting theory Direct hit airballs. That might explain the seeming randomness from pin to pin.

The "take my money" part will come with another price hike with that groundbreaking innovative LCD!

I'll be looking at the Stern secondary market going forward unless its a home run theme that includes Yeti, Borg and Lyman, then i might consider.

Assuming of course i get this GBLE in and am happy with it.

I'm stubbornly stupid and the eternal optimist?

I really should bail and wait it out for the premium in a year or so. See if Dwight gets the code up to Lyman par.

Believe me, after seeing these recent play fields its on my mind.

It's that sexy green cab that has me all messed up.

I do know the odds are way stacked against. I've been paid in full for a while now and figured Stern would get it worked out by now. After seeing KPG's play field and few others dated this month its not stoking confidence.

I don't think I could back out at this point with distro.

I'm back on with the GBLE. Distro to receive Friday, I'll get mine next week sometime.

I originally asked to go to the back of the line and then changed my mind.

If I get ghosting I'll live with it and see what Stern does to remedy the situation.

In the interim I'm going to have fun playing the crap out of what looks to be a great pin.

If I don't like it and want to sell it later, how much will a GBLE with some ghosting sell for? $6k? $5K?

So what, life's too short to worry about it. Am I an idiot? Probably.

Yeah but I'm having fun!

On the other hand, how much will my non ghosted GBLE be worth? $20k?

Gary sent me an email earlier and said this recent batch is perfect and ready to go.

Wishful thinking Concrete! I've got a good feeling. We'll be fine.

Relax, your pin is on its way. It's all over but the crying now.

Is somebody really complaining about "dimpling" too or is Coin Cascade out to lunch?

You know I'm kidding about the email right?

Even though this mystery might be a case for Agent Mulder and the X Files, it's all gonna work itself out at the end of the day.

Hehe, yep, we'll have some fun with this. I'm prepared for the "you dumb ass I told you so speech!"

I'm gonna post pics from the unboxing through the whole ghosting process.

How much would it cost to swap out a play field?

In other words, have someone who knows what they are doing repopulate a new one.

Let's say ghosting occurs, I can live with it, and 5 -10 years down the road I want to replace the play field with a brand new one?

Problem solved, meanwhile I've had a blast playing the crap out of it.

In the FUTURE from this day forward, I, like every other pinball consumer will take into account how Stern handles/fixes the current issues and spend my money accordingly. Some may not ever care, many will.

I anticipate picking up JJP #3, already have AliensLE coming and RZ. Plenty of options out there.

No doubt. If that was my intention I wouldn't have gone through with it maybe.

People will pick apart every little flaw

I am curious as to what people think the swap would cost?

The SM inserts are front and center in your face too.

So approx. $2k for a done right swap.

I'm sure there are a few in Austin, Tx that could do it.

I can live with that

Hehe, yep, NO, I'm gonna need a Texas A&M Aggie engineer to make this shit happen.

I would F it up so bad I'd probably put a sledge hammer to it. I don't have the "temperament" to fix shit.

I know my limitations.

But, I will get the beer cooler ready and provide co-pilot assistance if anybody wants to come down from Austin and make it happen.

That said, I'm gonna have the beer flowing while I play the living shit out of this pin!!

Unique Layout

Awesome Code

Theme

F ing Fun factor

............

Everything else is way down the list for me. That simple.

See above, that's who gets my $$$$$

I discussed my decision re GB and ghosting with the beer gods last night. They never steer me wrong.

IMG_5592_(resized).jpg

She was empty. Nectar of the gods. It's all good.

IMG_5593_(resized).jpg

If people want to rage against the machine then do it at Expo, full frontal, and in their face.

An ad in a newspaper or otherwise will have ZERO effect.

Vote with your wallets. Everybody is making their own educated decisions and Stern has to live with the consequences.

I'm sure Stern is reading this post and many others like it.

It has to be horrifying to them.

The whole "keeping pinball alive" mantra has some merit but it's not like Stern is running the business as a non profit organization.

If Stern wasn't making pins anymore and the demand was there, somebody else would be.

I didn't cancel my order but look at all the people that have.

It's baffling to think they don't have a clue what the problem is. My TWDLE has been flawless. It all started after that pin.

I can't imagine they are all sitting around playing tiddly winks either. They will get it resolved and come up with a fair resolution.

They can't afford not to.

Mine did. He said they always do and doesn't see that changing now.

We shall see.

From a pin playing standpoint, at least that part isn't affected, and it should be a blast to play.

It's not like the "cloudy window" issue on AC/DC!

I'll never forget getting to play one for the first time in Breckenridge and the window was so bad you could barely see the ball on the lower play field.

I ended up getting a premium later which has also been flawless.

I think the fix will end up being pull your playfield out, send it back to Stern, and have them send you a newly populated playfield.

They could go back and salvage the F ed up playfield. Customer happy.

That's what I expected. Not a problem.

It will cost them a lot more in lost sales if they don't though.

That Hitler video is hilarious RD, needed a good laugh!

Couldn't agree more.

Sorry Wacky, I really hope you have a perfect LE because you def got F ed on that topper.

Did Stern make you grab your ankles? Sorry, couldn't help it.

I hope you like the pin. Has it started ghosting yet?

Play the crap out of it and let us know.

I get my experiment next week.

This might be the only example I've ever heard of a play field all scratched up right out of the box. Maybe some other various issues in the past but I wouldn't have the driver sit there and wait.

And my GBLE is showing up Monday hopefully!

Just take a video with your phone during the unboxing process.

I did have my first pin ever, a LOTRLE, show up with a pallet jack hole in the box. I accepted it thinking it was just a rip but it ended up being a hole right through the bottom of the pin.

Automated was great, sent me a new one and picked up the old and they dealt with the shipping company.

No doubt. Can't wait to see what mine looks like in a couple of days

I'm always afraid to voice my opinions though

I'm pretty sure they picked out a F ed up PF to send Vid because they know he can fix it

Us regular dopes are just assuming the position.

They need to make every pin right but wouldn't you think they would go out of their way to make sure the LE high margin pins get some extra scrutiny?

The premium buyer can always just wait it out, cancel orders etc

Going through with the LE purchase is one thing as dumb as it seems, but sitting on a premium order where they can make thousands of them makes a lot less sense to me

I think JJP, Spooky, Heighway and a few others might disagree, "seriously".

No doubt its a great time to be loving pinball! Alien going into production soon and JJP #3 about to be announced too.

It's safe to say we as a pinball community have come a LONG way from the days of getting "Jpopped" (for the record I was out on SkitB )

And Dutch Pinball is delivering its first boatload of TBL's to North America as we speak

As I get ready to open my GBLE this week it feels like Xmas in August. Just hoping I don't get a lump of coal

Wrong.

Well I was going to go into a long explanation but I just cut to the chase.

Pauley Walnuts is right, silence does not avoid liability nor does making a general statement create it.

That said, I think Stern has made a decision to deal with this on a case by case basis.

The problem is there are way too many "cases" and that pesky old Pinside is shining the light on a lot of them

I'm sure some folks will never hear about the issue unless raised by Stern or ever notice it.

Thus, case by case, however it seems to be causing an avalanche of canceled orders for the time being

Not mine though, it arrives manana between 12-5!

If the lawyers have to get involved we all lose.

I kept my LE because I'm confident Stern will continue to make wise business decisions in the future (as in correcting mistakes) and treat their customers right.

If not, there is always plan B

In the meantime, I'll be unpacking a GBLE tomorrow and getting the beer iced down and stocked up tonight

Well I find myself agreeing with Maple on the following:

No Cliffys, no extra metal on my pins
No Smoking for obvious reasons
"Beer" cup holders are a good thing
No beating up my pins as an invited guest
Pinball is great. Have fun

On the other hand, Pinside is a melting pot of people, you have your "drunkards, stoners, your bible thumpers, prison inmates and guards...."

A big ole family that is just a "little bit of them all" to quote Roger Creager

And whining, arguing, bitching and complaining is just part of what a family does. Then you work it out and hug it out

And my favorite JB saying to live by "if we weren't all crazy we might go insane" kind of sums up Pinside in some ways

Boom box rocking, beer flowing and turning on a brand new pin for the first time. It's all good, what's not to like about that

Who TF is that? New Zealander rugby singer

Ahhh yes "Never gonna give you up"

No it will be more Roger Creager and Pat Green tomorrow night and maybe some George Strait, "Cold beer conversation"

I have a question for you RD.

Are you watching this Olympic rugby right now on TV? If so, is it Co-ed? I can't tell if some of these players are male or female?

These are some rough ladies.

I thought we were trying to get to "mass hysteria"?

For many of us, like myself, I'm buying a pin hoping to love it and own it for a really long time if not forever.

I mistakenly put my Ac/dc up for sale a month ago because I have several other pins coming.

It is in almost perfect condition, EXCEPT, the infamous shooter lane had a tiny section of the black and white decal pulled up from my pulling up the dirty mylar i had put down.

You can't believe the impact that had on some buyers, no shooter lane wear but it wasn't perfect! Thankfully nobody jumped on my price and i took it down. (Did sell a great Lotrle and SM)

You know that many people buy a NIB pin and if they don't like it or want to rotate it out in a year or so they want to maintain maximum value and not take a huge hit on price because they have a "defective play field".

Stern has to rely on that market and those people to continue to buy NIB's in the HUO.

That's why I'll open my pin today, be on cloud 9, and just enjoy the hell out of it. Stern will fix whatever is wrong with it, they have to.

Beautiful pin. Great fun!

No ghosting out of box.

Need the left ramp protector. Air balls off of those posts are unreal.

I'll post pics and review this thing later. Off to play.

Future ghosting or not, so happy I decided to keep it.

Day 2, no ghosting

This is a special pin ladies. Play update later.

Amen to that.

GBLE is a great F ing pin right now, ghosted inserts or not.

The PF "issues" can be fixed. The rest of the pin is phenomenal.

Their "marketing" division seems to be dumber than a bag of hammers with respect to this issue (and in general)

Based on the GBLE pin I have right now, I'm looking forward to the next Borg/Lyman pin, whatever it is.

Unless, they don't fix the problems people are having.

I agree, if its the airballs on my pin, we are about to confirm it or not. Balls are flying all over the place.

If the inserts withstand what I've already played then hopefully they have it corrected.

I have a plastic fix coming courtesy of Kpg.

Very cool game. To me easier than most pins I have.

1) If i still love the pin in a year and its a "keeper" for me AND I end up having problems with "ghosting" AND Stern doesn't do anything to rectify the problem, I will play it for years and then at some point buy a new play field and pay somebody to replace it.

-If Stern doesn't fix the problem I would consider never buying another NIB and simply wait for the secondary market

2) If i don't end up liking the pin or simply get tired of it AND i have "ghosting" issues, then I'll just sell it for a discount and chalk it up to a lesson learned, AGAIN!

3) I have the "ghosting" problem AND Stern fixes the problems satisfactorily and then we live happily ever after and I keep buying NIB pins I'm interested in.

Either way it goes, I'm ok with it. Life goes on and this weekend I'll be playing my GBLE and drinking beer. What's not to like!

I love how other people think they know how you should spend your own money. Everybody can vote with their OWN wallets.

I'll support great pins from any manufacturer including Stern. I'm happy with my AC/DC premium, TWDLE and now a GBLE, three of the best pins ever made Imho.

Nobody knows how Stern is going to deal with the PF issues yet, speculate all you want but you don't know. Until they respond and react accordingly I'll happily play my great Stern pins and enjoy some cold and chillies.

I also support everybody's right to bitch and complain non stop as well and whatever they want to do with their OWN wallets.

That really is pathetic what is happening to KPG.

Even if Stern isn't responding to Trent by email why can't he pick up the phone and call them? It's just a circle jerk right now.

The silence from the manufacturer is very disturbing considering how widespread this problem seems to be.

The fact that they keep shipping known defects without a stated resolution if your pin has a problem is total BS!

It's PF's this time, what will it be next time?

Saying and doing nothing just means to me they don't care about our business.

That better change quickly.

I get what you are saying Jerry, but you are incorrect on this one. They absolutely know what is going to happen with these PF's when they leave the factory.

It's 100% the fault of Stern, the manufacturer. That's who i want my warranty and guarantee from.

The distributor, and no offense to you personally, can be here today and gone tomorrow and you aren't signing personal guarantees.

Trent has been known as a "reputable" dealer for quite some time now and i don't think that is the issue.

It requires cooperation with manufacturer and the distributor to rectify an issue like this.

They may not at this time know the answer,
but the longer they wait..

let me finish that sentence for you....."the dumber seem to be and more sales drop off the books".

What may have worked for them in the past isn't going to work this time. The problem is too widespread. Not addressing it in way that would allow affected consumers to express their concerns and get feedback is really STUPID on their part.

Gonna buy a Batman VE? Nope. Anything else they make in the future, without providing a stated solution? Nope.

The old way of doing things is over for them, maybe they just don't realize it yet. Every day that goes by it should become clearer for them.

Try launching another pin right now. How many premium sales lost will it take?

They can't make it on LE sales alone! Who is going to buy a pro or premium if these problems continue without a solution?

By continuing to deliver PF's that have these problems they seem to be tacitly saying that the "ghosting issues" are an acceptable cosmetic defect to them.

A lot of people won't buy a pin from them until they define exactly what is acceptable to them and what we as consumers should expect.

No I knew what i was getting into with the GBLE. I did it with the idea that Stern would fix any issues that arise like they have in the past.

I'm still expecting them to do that and i'm happy with my GBLE and prior Sterns. But not responding to KPG and others is not good.

I still want to know what is acceptable to Stern when it comes to purchasing a pinball machine from them. If "ghosting inserts" are ok then i probably won't purchase another pinball machine from them. Plenty of other options available.

Silence isn't going to cut it this time. "See something, say something".

come on and get it Lab, before it starts ghosting

Meanwhile, GBLE is a fantastic pin to play.

I'm playing and air balling the crap out of if it this weekend.

I really like the Mass Hysteria reverse flippers now, getting used to the back and forth.

Despite the poor communication or lack thereof, Stern will get these issues worked out and take care of people.

Carry on!

I'd say congrats for the communication and reassurances.

First of all, I'm 100% happy with my decision to keep my GBLE and i love my TWDLE and hope to buy more great Stern pins in the future.

I figure their strategy Hilton, like it always has been, is to just mistakenly deal with this issue on a case by case basis.

They obviously care about perception, as they take down any negative posts or comments on their social media immediately. What must they think about some of these comments?

They feel that if they don't make a general statement that most people out there won't even realize there is a problem and thus minimize the $$ damages associated with a fix. What about all of the lost/postponed sales from the masses that do know?

This time, however, the issue is too widespread and has gotten out of control and its not just Pinside.

This time, there are other options for people to consider spending their pinball $$$ on.

This time, they should have addressed this issue immediately with a simple general statement and reassurances like the conversation Gary had with KPG.

This time, a NIB LE costs $8k and some people have the perception, and maybe the reality, that the consumer is getting higher costs and lower quality, and deafening, unsettling silence when something MAJOR goes wrong is not good for "business". But hey, its their "business" to conduct any way they want.

Next time, it might be time for Stern to come up with a better "game plan" to deal with issues more effectively and efficiently. The old way of doing "business" ain't working. You can't take a year to figure it out and make it right anymore. Too many other options!

While all this gets worked out I'm having a ton of fun with my GBLE, but NEXT TIME, how all of this has been handled might affect my decision on how to spend my pinball $$$, I gotta believe Stern pinball cares about that? No?

I've had several air balls from the left ramp posts off the glass and into the shooter lane too. Especially at first.

Yep Storage MB is awesome! TWD has Blood Bath, Terminus, Horde and LMS to name a few. Hopefully Dwight will beef up the code to add more MB's and a mini wizard or two.

I like playing the ladders more than i thought i would.

Gonna start focusing on that ladder to get there! In fact, getting ready to flip the switch right now.

Hot wife pic does it every time!

Gotta say, taking a break from a couple of hours on GBLE. It just gets better the more you play. It can be a frustrating M fer though but that is what makes you keep pushing the start button.

My best scores have come in my first 50 games or so (200 or so in), now I'm trying to get up the ladders and the scoring ain't there BUT it's a ton of FUN.

My pin has calmed down dramatically. Almost too much. I might wax it up to get the crazy stuff going again.

It's a great pin and for those that have a premium on order, i wouldn't hesitate to keep it at this point.

I'm ecstatic i kept my LE. It's gonna sit right next to TWDLE and Ac/dc premium. 3 of the best pins ever for me.

Yes shit has hit the fan with the PF's and guys like KPG has taken one for the team but Gary is making it right and kudos to the whole Stern team for a phenomenal fun pin (PF issues aside).

Now we are talking! You better put a ring on it BLING party Lord have mercy

Don't worry about that premium Bing, this pin is awesome.

Sorry mods, for old times sake. Getting things back on a positive note? Just one time, that's it.....

Ahh the good ole days when a sack of titties would calm the waters.

Most people should understand this. It's simple.

While they keep production going it would behoove them to answer customer questions like Gary finally did with KPG and others.

This gives customers a "warm and fuzzy feeling" when they buy, thus, when they "keep production rolling down the line" they will have customers to buy those pins as they come off of the line.

The distributors aren't going to eat a load of inventory that sits either.

Communication. It's not a dirty word. And maybe they have now received the message loud and clear.

Lighten up man. That's my opinion for you. This is a melting of pot of different people with different views and if you don't like certain things then just "look away".

Carry on.

You guys definitely don't own a TWD pin, and probably shouldn't, you would go insane with those out lanes.

Everybody should set their own pin up for maximum enjoyment though. Having fun is what its all about.

Come On Maple, give me a break, we are all different, you want to think I'm a DBag I don't care. I'm a great guy if I do say so myself

I've got 3 girls myself and I have a healthy appreciation for the female world.

I'd love to have more women involved in pinball. Not one female I know would be offended by what goes on here.

That said, most people in Texas don't live by the over the top BS politically correct nonsense that goes on in other places.

Let's throw Louisiana in that crowd too and while I haven't met her yet Pavball seems to be one of the coolest girls in pinball.

So lose the PC BS, I'm tired of it and some of the over the top rhetoric simply doesn't apply

Everybody is entitled to their opinions, doesn't mean we have to conform to somebody else's preachy PC BS. There will always be whiners and complainers

I'm not gonna let it affect me. Let's carry on and have fun

How dare he sell Big Juicy Melons

I wouldn't want to be perceived as "misogynist" in buying that pin, although my girls would have a good laugh.

But hey, I'm def going to get a ticket to that Stern party in Chicago, Big Juicy Melons and Bare Naked Ladies!

Sounds like fun

I actually agree with what you are saying, most people would, more women involved in pinball is a great thing. I think of Pavball because I see her jumping right in, organizing tournaments and just having fun with her mate Tiger! It's a great group they have.

My wife and 3 girls won't ever love pinball, just not their thing, but its not because there is rampant "sexism" or "misogynistic" attitudes on Pinside. That's just way over the top, overblown rhetoric and it hurts the point you are trying to make imo. But like i said, people are free to believe that they believe and voice their opinions.

I just give women MUCH more credit. And if some "sexism" exists here, whatever TF that means, so what, look around you, that's life, and my 3 girls are tough enough to handle it. Probably because I have a shotgun by the front door when the boys come knocking.

Let's all try and get along, it's a great community. I try and not take myself so seriously, life is serious enough, I say stupid things, bluster all up, act like an infant at times and then calm down and hug it out. I'm passionate about what i believe, so I'm giving you some love back Maple, i like you and respect what you are saying, hugs and kisses, you feeling me!!

And pics of KPG's hot wife playing a GBLE is great to see! If some women don't like it, that's their problem imho.

Carry on, back to pinball, glad to see you are getting a resolution KPG!

KPG, great attitude and great job with the updates, we all should have each other's backs here. The more information that helps others, the better.

It's a shame it took so long to announce "the program" that was apparently a "program" already but at least they are going to make it right.

The $5k is ridiculous, however, you can imagine that SOME people would try and take advantage of the situation, the something for nothing whiny crowd that don't really have a problem, they just want something.