(Topic ID: 161795)

Hey Stern! Are you serious?

By mayuh

7 years ago


Topic Heartbeat

Topic Stats

  • 6,561 posts
  • 600 Pinsiders participating
  • Latest reply 2 years ago by newpinbin
  • Topic is favorited by 70 Pinsiders

You

Linked Games

Topic Gallery

View topic image gallery

IMG_8151.JPG
IMG_1493.JPG
storage (resized).jpg
IMG_3408 (resized).JPG
IMG_3405 (resized).JPG
IMG_3404 (resized).JPG
IMG_3403 (resized).JPG
20170821_125227 (resized).jpg
Screenshot_20170821-154508 (resized).jpg
20170613_213020 (resized).jpg
20170613_213015 (resized).jpg
IMG_6111 (resized).JPG
IMAG8309 (resized).jpg
IMAG8310 (resized).jpg
IMAG8311 (resized).jpg
IMAG8312 (resized).jpg

You're currently viewing posts by Pinsider griffin.
Click here to go back to viewing the entire thread.

21
#1968 7 years ago

I just cancelled my LE order. Screw this, I'm just not willing to take this kind of risk on an $8,200 purchase. I'm so disappointed right now, but I'm not going to just 'hope' I don't get screwed.

FML

14
#2190 7 years ago

I have had this information relayed to me from a contact who is at the Stern factory almost weekly, I'm taking it on face value as I personally am not familiar with any of this myself.

Earlier this year there was a large staff walk-out at the company that has been doing Stern's PFs for years now which left everyone in a bad place. When those people left they took a significant amount of knowledge with them. The management have been re-staffing but of course finding people with decades of hands on (not just theory) PF making knowledge is near impossible. This is where the delays have been coming from, unable to fulfill volume due to staff shortages and Stern rejecting obviously unacceptable PFs from them.

I don't know if they have isolated the root of the problem in the production process yet.

Stern are aware of the issue and are deciding what to do for the people who have been effected by this. You can guarantee they wont make an announcement about it, they will deal with each case personally, and anyone with an ounce of business smarts will see why. They have been burned by the issues arising out of the problems experienced by the PF supplier and now have to find a way to fix it and make it right for the effected people.

This really is a shitty situation for everyone involved. As disappointed as I am to have to back out of my purchase, I do have sympathy for everyone that is trying to navigate this situation and I'm certainly not going to demonize Stern for this, it's a complex knock-on problem that is hurting them, their distributors and their customers.

Hopefully they can track down and kill the problems in the PF process, make things right with the effected buyers and distributors and get back to full volume with solid PFs in the future.

I have no skin in this game as I cancelled my LE this week, I'm neither a Fan or a troll for Stern. I was told this information in good faith, and I'm relaying it in the same sentiment, take or leave what you will from this.

12
#2603 7 years ago

Cancelled my GBLE and bought this HUO MMRLE in perfect condition from a fellow pinsider instead, couldn't be happier.

I'll consider a premium when I see they have corrected all these problems.

13879268_1077148662378992_2689413698259788385_n_(resized).jpg13879268_1077148662378992_2689413698259788385_n_(resized).jpg

2 weeks later
13
#3736 7 years ago

It's like a frikkin' DIY lick-n-stick $8000 pinball machine!!

Only requires several pieces of plastic, stickers, washers, zip ties and chewing gum to work almost perfectly most of the time.

Jeebus Christo, did I ever dodge a bullet on this one.

Promoted items from Pinside Marketplace and Pinside Shops!
From: $ 218.00
Lighting - Backbox
Lermods
 
$ 79.99
Cabinet - Armor And Blades
PinGraffix Pinside Shop
 
$ 259.99
Cabinet - Toppers
Lighted Pinball Mods
 
6,200
Machine - For Sale
Carl Junction, MO
9,500 (OBO)
Machine - For Sale
Pittsford, NY
$ 103.00
$ 19.95
Playfield - Toys/Add-ons
ULEKstore
 
$ 3,999.00
Pinball Machine
Classic Game Rooms
 
6,600 (Firm)
Machine - For Sale
Palm Desert, CA
$ 20.00
Playfield - Protection
Pinhead mods
 
From: $ 14.95
Playfield - Toys/Add-ons
ULEKstore
 
$ 1.00
Lighting - Led
Mitchell Lighting
 
$ 599.95
Cabinet - Toppers
Hi-Rez Pinball Mods
 
$ 39.95
Playfield - Other
Hookedonpinball.com
 
From: $ 30.00
Lighting - Interactive
Pinball Z
 
$ 36.00
Playfield - Other
Pin Monk
 
$ 69.99
Playfield - Toys/Add-ons
Lighted Pinball Mods
 
From: $ 30.00
$ 25.00
Playfield - Toys/Add-ons
Rocket City Pinball
 
$ 14.00
Playfield - Other
Space Coast Pinball
 
$ 4.00
Playfield - Decals
UpKick Pinball
 
$ 26.95
$ 20.00
Playfield - Protection
Pinhead mods
 
From: $ 99.99
Cabinet - Other
Lighted Pinball Mods
 
$ 64.00
Lighting - Under Cabinet
Lermods
 
9,000 (OBO)
Machine - For Sale
Burnt Cabins, PA

You're currently viewing posts by Pinsider griffin.
Click here to go back to viewing the entire thread.

Reply

Wanna join the discussion? Please sign in to reply to this topic.

Hey there! Welcome to Pinside!

Donate to Pinside

Great to see you're enjoying Pinside! Did you know Pinside is able to run without any 3rd-party banners or ads, thanks to the support from our visitors? Please consider a donation to Pinside and get anext to your username to show for it! Or better yet, subscribe to Pinside+!


This page was printed from https://pinside.com/pinball/forum/topic/hey-stern-are-you-serious?tu=griffin and we tried optimising it for printing. Some page elements may have been deliberately hidden.

Scan the QR code on the left to jump to the URL this document was printed from.