(Topic ID: 161795)

Hey Stern! Are you serious?

By mayuh

7 years ago


Topic Heartbeat

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  • 6,561 posts
  • 600 Pinsiders participating
  • Latest reply 2 years ago by newpinbin
  • Topic is favorited by 70 Pinsiders

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#284 7 years ago
Quoted from SadSack:

Does ghosted inserts reduce the machine's revenue collection on location? I think you all misunderstand what a pinball machine's acceptable quality level is. They are NOT built to be collectible. T......

LE's are not meant as collectible? I think LE's are meant just for that: collectibles.

#524 7 years ago
Quoted from jackofdiamonds:

See where Im going with this?

No.

#774 7 years ago
Quoted from steigerpijp:

My smve is flawless, we are not all made of money and I want to sell it to make space before GBLE arrives, not because im unhappy with the game (

I think people also take in account that you only have the game for max 3 months and already want to sell it.............creates suspicion with buyers in combination with all the fuzz about ghosting inserts. That doesn't help. But anyway GLWS. It's a nice game.

#900 7 years ago

Has anybody with this issue had any reply back from distributor or Stern?

3 weeks later
#1370 7 years ago
Quoted from Rob_G:

They aren't going to agree to anything in writing. They will tell you 'look do you want the game or not?' and if not, then they will sell it to someone else. They are not going to do anything above and beyond what Stern would do. It's not up to them to warranty the product if the manufacturer won't.
Rob

In Europe it is different. The distributor is responsible for the warrenty. European consumer law applies when they are selling to home-users (B2C) aka consumers. European consumer law protects (for 2 years) the buyer much more than the Stern factory warrenty. If the distributor sells to a busunies (B2B) then the Stern factory warrenty apply.

#1388 7 years ago
Quoted from flashinstinct:

What about us to the north? A Pro starts at $7K + provincial taxes....care to explain? I can...goddamn exchange rate

Price in Europe is USA$ list price + 21%VAT (import from US to EU) and the exchange rate on top of that.
So LE 8795 + VAT = $10641 this converts to €9600 at the current exchange rate.

(VAT may be different for each country.)

2 weeks later
29
#1787 7 years ago

Cancelled my GB LE #340, would have been delivered today. Distributor does not acknowledge European and Ducth consumer rights apply on this purchase and warranty. And the Stern factory warranty with the current issues are not worth the risk to me for a purchase of 9700 euros. (10640 dollars due to import and VAT). Pinball is much fun but not that much

10
#1875 7 years ago

I'm just glad I cancelled the GB LE last week, one day before delivery. Got my down payment back and all from the distributor.
Good service and nice gesture of this distributor.

#1957 7 years ago
Quoted from txstargazer3:

Direct cost only. Indirect cost is where the real pain is. How many folks have cancelled orders? I did.

I did.

3 weeks later
#3757 7 years ago
Quoted from Griffin:

It's like a frikkin' DIY lick-n-stick $8000 pinball machine!!
Only requires several pieces of plastic, stickers, washers, zip ties and chewing gum to work almost perfectly most of the time.
Jeebus Christo, did I ever dodge a bullet on this one.

Me too, never ever been so happy with cancelling a buy of any sorts.

10 months later
#6208 6 years ago
Quoted from woody76:

Pics are on Facebook of multiple SW having ghosting.

Where on Facebook?

I'm in on a SW pro, ...arriving in two weeks or so.....so I'm very curious.
Distributor told me the problems were solved.

I cancelled my order on the GB LE because of the Ghosting about a year ago.. Did not want to risk it.

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