Quoted from J85M:
Exactly why we wont see Stern change anytime soon, because they don't have to, ghosting is now normal, games left without code, splitting cabs, chipping clear, dodgy at best playfield replacements, wrong parts installed on games, incorrect playfields in games, mismatch of cabinet side rails, piss poor communication regarding everything just listed and they are still selling more games than they can keep up with
Let's also remember the forum megaphone effect. Yes I also don't want to do the Stern lottery NIB thing anymore but MOST customers will end up with a decent game. Let's be honest with this.
The problem happens when your number DOES come up... the hassle, worry and depending on a company's "largess" to make it right because of short or non-existent warranties, etc.
My last machine was a TWD Premium and that was virtually perfect so I'm going to go out on a high note. I have a hard time justifying the 6k and up price tag with the "fun factor" as well. Thankfully people keep buying to keep the hobby alive.