Yeah it's not easy to figure out. This is the only one I took though. Sorry.
IMG_20170318_162208 (resized).jpg

That seriously was the hardest part of shipping back the playfield. Two reasonably intelligent adults here spent half an hour trying different combinations on the corners. Eventually we fit three reasonably well and crammed in the 4th.

Here are a couple of pictures from how the playfield shipped back to us from Stern. Hope it helps!

IMG_5581 (resized).JPGIMG_5657 (resized).PNG

I got my playfield swapped today. Between October and now there really wasn't any change (new ghosts or progression). I am happy stern and my distribution did make things right. For the record my process was, take my playfield out, drive an hour to my distributor, get a NIB populated playfield. I was told they are removing some parts to send back to stern and then drilling a 2" hole in the center.

Now back to the issues thread since the new playfield has a lot of work to get it dialed in.

Yeah, I have issues with the new playfield that I had worked out on my old one. I have addressed most, but I need to squash out some lingering problems.

That is both scary and satisfying.
On one hand; I'm glad they aren't trying to "rework" the clear coat.
But on the other; there seems to be a missed opportunity to Sand to wood... and reapply art and clearcoat.

Labor and time to strip used parts and then time/materials to rehab the playfield probably doesn't make sense.

Pinball cats group on Facebook

I'd think you could use the old play field for something.

Welcome to the addiction

Sorry to hear your first pin experience had had issues but great news knowing they are being rectified for you, SM is one of the best games period so great choice for your first....... of many

Specifically, "some parts" == all the node boards, from what we've been told.

Surprised they aren't selling them as wall art or blemished PF's like JJP did with the bad batch of WOZ PF's they got. I'm sure they could take them to shows and sell them for $100's a piece. I know I'd buy one to hand on the wall as the artwork of GB is really cool. Could even make for some good give always at shows as well.

Pretty sure they used to do this as I have a cloudy windowed AC/DC pf hanging on my wall that Steve R. signed. Was given to someone as a prize from a contest and i bought it off them.

When did Stern stop including shaker motors in the LE's? I was really sitting on the fence about buying an AS LE (13K up here in the great white north). The distributor up here told me Stern doesn't include shakers anymore. WTF???? A pin that expensive and a shaker is not included.

I'm out!

Didn't get one in METLE.

Incredible. So it's been a while then!

GBLE has a shaker.

Can't you make a road trip into the U.S. and save a few thousand? Is that illegal?

Every Premium costs $150 to get to acceptable shape with lollipop rails and a shaker motor. Now, it will be another $25 worth of B/W leg plates so the cabinets don't split. So $175 to make the Stern machines be the way they SHOULD be when you unbox it. Just the way it is.

No he'd have to declare it going over the border

What does that mean though? He's not allowed or he'd have to pay a big tax on it or what?

download (resized).jpg

I believe they will tax his ass right there...unless you try to sneak it over which is kind of hard.

EDIT: as below 13%
https://pinside.com/pinball/forum/topic/usa-to-canada-and-back-crossing-the-border-with-pins

13% tax on full value after conversion to CAD from USD.

That sucks. Bastards find a way to get your money no matter what. Same way here in the U.S.

In the US it is actually easy to avoid taxes on NIB pins, you just buy from out of state. Up here, buying from other Provinces doesn't work, we still get charged full tax.

Maybe on that but they get you in many many other ways believe me

No doubt aboot it.

That one was for TheLaw.

How do they determine "full value"? Internet search? That could be a bit of a crap shoot I imagine.

They'll ask for a receipt. If you don't have one, they will probably either do a search or take you at your word. YMMV.

What if your bringing your "own property back" through the border? Surely you can't get taxed on that?

If you cross the border with a pin in your truck and return with "the same" pin in your truck, they couldn't possibly tax you?

As some have said already, yes, we have no choice but to claim the value of the item, and then are subject to a 13% tax. Add on top of that, the dollar is really shitty right now. I think we're at 64 cents on the dollar. I've done the calculations, between having to take a day off work, travelling to the border, coming back, I'd save maybe 4 or 5 hundred bucks.

Us Canucks are fooked!!

Even when shipping over the border you require a bill of sale and a customers broker.. Add $150.00 brokers fees the machine is taxed before it crosses into Canada... The upside is living out west we only pay 5% GST
The breakdown for a $6100. Pinball
is 8300.00 CDN 1100. Shipping $150.00 brokers fee plus $400.00 tax ... Total $9900 CDN Plus the van rental to pick up from depot ... Tot

It is your responsibility to prove that the item was properly imported into Canada previously. If you are taking a pin to a show for example, you should probably get a BSF407 ( or BSF407-1) to avoid paying tax when returning home.

http://www.cbsa.gc.ca/publications/dm-md/d2/d2-6-5-eng.html

Tell your a what, all you canucks PayPal me a buck and I'll send ya a receipt for the "repair job" I did on your machines Why else would ya bring it back from states?

Wow, not a bad turn around. SMVE old playfield shipped in their prepaid return container on Monday (from MA to Stern in IL). They received it Wednesday (2 days later) and I just got the call that my new one will be delivered tomorrow (Friday). So 5 days for me from ship of old to receipt of new.

Any news on playfield swaps happening in Europe? I got confirmed that my GBLE playfield would be swapped back in october 2016. Timeline then was February 2017.......... Stern is pushing the delivery of my replacement playfield back without any information about when it is really going to happen. This is so frustrating. The distributor offered me a NIB dialed in pro to trade with my GBLE as it is, but I'm not interested in a pro dialed in. So is there anybody in Europe which has their broken playfield replaced, or heared when it is going to happen?

One of your countrymen got his GBLE playfield swapped I believe. Check this thread.
https://pinside.com/pinball/forum/topic/stern-playfield-replacement-program-how-was-your-experience

I heard that the container was full....no kidding!

This.

ETA: Yes, I apparently revived a thread that was trying to die just to say that.

Well Stern sent me a signed borg met premium "translite" and Pat Powers personally sent me a hardcoat repair kit after speaking to his Q/A department. So six months of a non functioning NIB game to finally get a working drop mech and finally be officially told Stern is not replacing my playfield. I did enjoy my NIB for the one month it all worked correctly. My distro is taking the game back and I'm out $400 in shipping, but at least I believe my last Stern purchase is finally over. I'm not begging Stern for two years like I believe Frax or someone else had too.

Glad you finally got a resolution and an end to your issues @tacshose, gutted for you that you couldn't get the solution you wanted in order to continue enjoying your game but there is a tonne of new games coming out from a number of manufacturers that can hopefully give you that special NIB experience.

Wasn't me...I've never had any issue with my Tron, AC/DC Premium, or Met that required anything other than a DMD swap replacement for a line out, and that was handled very well by both Gex (my distro) and Stern..

Regardless of should or shouldnt, the current state and fact is that it is needed

6k love