(Topic ID: 145224)

Comet Pinball's Black Friday FINAL Follow Up ** Shipping Information **

By OLDPINGUY

8 years ago


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    #88 8 years ago
    Quoted from Shaneus:

    Quick question Art: If I order something not currently in stock (looking at Matrix 6-SMD pad, but different colour to red/blue/white) I assume everything will get shipped when everything is in stock? I can wait!

    Does the system even let you add things to your cart that aren't in stock? In my experience if something's out of stock you get an error message when you try to order it and it's not added to your cart.

    #105 8 years ago
    Quoted from VolunteerPin:

    I simply bought a crapload of Sunlight bulbs (twin 2835) to outfit 3 1/2 games. They work great generally and if I want to add some color or color match something later I'll buy a few more.
    Art, btw, for those of us who ordered on Black Friday, do you have an estimated time when you will ship those orders out?
    Thanks,
    Darin

    From a previous post by Art in this thread, looks like 10-16 days.

    Quoted from OLDPINGUY:

    we do have extra staff on hand, and all are working extra hours.
    The amount of orders is a bit daunting,
    We expect to complete all orders in 14-16 days.
    If we get lucky...10-12.

    #138 8 years ago

    That sucks Art. Sounds like you're taking the high road, direct them back to the CLEAR statement right in the sale notice that shipping will take 10-16 days, and politely offer to cancel their order if that's not satisfactory. But there'd probably be some personal satisfaction in blacklisting them ...

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