Quoted from High_End_Pins:Yeah. Trust me I have debated getting a new one for years but I finally trained this one and would hate to start all over.
What I figured out to do was just go over every statement(I only have three) and put the category each purchase or check should fall into before I hand it over to them.
Just takes me a couple of minutes once a month and has solved most issues.
If this place were bigger or more lucrative I would definitely demand better though.
I hear ya. Just bear in mind you are paying for a service and if you aren't getting service then ....
If you have questions and would like a second opinion just message me otherwise keep crankin' out the beautiful work.
Greg