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Quoted from ViolinSteve:Box was damaged. Buyer didn't inspect to see if machine was damaged. Delivery refused. Claim filed. Machine returned. Lo and behold...NO damage to machine. Not a scratch.
Seller did nothing wrong. Stern shouldn't even be contacted unless machine has QC or play issues.
My take on this: Distributor did everything right, even coddled this newbie. Buyer is unreasonable and being difficult.
Recommendation: I WOULD STAY AWAY FROM THIS BUYER AND SELL YOUR GAMES ELSEWHERE.
I'm downvoting you cause this is America and I just like wrecking yer Pinside percentages.
Violent Steve for President.
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