(Topic ID: 269307)

Help With a Williams Cyclone

By bp_se7en

12 days ago

Topic Stats

  • 12 posts
  • 3 Pinsiders participating
  • Latest reply 7 days ago by Tomass
  • No one calls this topic a favorite


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#1 12 days ago

Hi All!

Brand new to the boards & I apologize in advance because I looked everywhere but couldn't find an existing topic that could help me out..

Im hoping someone here can help!!

Long story short, 6 days ago I bought a Cyclone out here on Maui that had some issues but I've got it 95% working! EXECPT for one damn problem we just cannot figure out..

On the playfield my lowest 2 bumpers (in the orange triangles right above the flippers) dont work nor do the boomerang/ spookhouse ball return kicker/piston or directly across from it, the kicker/piston for when you dont shoot hard enough up the ramp. That kicker ball return won't fire either.

We independently tested all 4 solenoids by sending voltage, they all work! All triggers work, music changes, scores go up. You can even hear the relay clicking but those 4 just aren't responding.. checked all fuses, traced connections, just have done everything we can think of & cannot figure it out!


Here's where it gets strange. In the head cabinet, here's 2 stray wires that sit unattached to anything & one appears to be the ground for that cluster of solenoids but we cannot tell where they go or what the hell they are run the way they are for. We're almost certain its causing the problem but again don't know where they go & don't want to just arbitrarily try touching them to places. We can't find any logical place they would go or why they are run so awkwardly & different than all the other harnesses..

I'm going to attach some pics. I marked the 2 errant wires with blue painters tape & then a pic of how they just run to nowhere.

The yellow with purple bands wire comes out the 2nd slot from the top of the J12 connector & runs across to the other side the cabinet & sits unconnected and the purple with black bands comes out the 2nd from the bottom slot on J4 & just those 2 wires are zip tied together running across to the opposite side unlike all the other wires and both sit disconnected..

Where are they supposed to go!?

If anyone has any insight or could provide me HD pics of the head cabinet of their working Cyclone do I can trace wires it would be so appreciated!! I want to get this thing 100%!!

Thanks so much in advance for any help or assistance!!

- b

Ps- I'm a relative noob with at repairs but I somewhat understand electronics & basic tests so I apologize if my terms are off. If there's any other info or pics I can provide to be or more assistance I'd be happy to!

Sorry for a long post but I wanted to be thorough.

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#2 12 days ago

Btw, in the middle pic, you should be able to easily see that yellow banded wire zip tied to the harder to see purple wire & how they just both come out those J connectors & then run opposite most the others across the cabinet.

Then in the last pic how they just dangle loose, one capped with a plastic twist & one capped with just some white tape..

Thanks again!!

#3 11 days ago

Quick question: did you remove the fuses to test them?

#4 11 days ago

Also I am pretty sure those 2 wires go to the knocker. Probably was eliminated. Top left of head is where it mounts.

#5 11 days ago

This is from my teardown pics. You can see the 2 knocker wires here. Not the best quality though.

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#6 11 days ago

Thanks so much for the response!

We didn't remove the fuses for the test but had it unplugged & used a power supply to connect directly to each solenoid to see if they'd fire & they all did testing that way.

Thats definitely the wires tho in your pic!! Where does the other end go to? I have no other connection like that. Would the person before me bypass something for some reason? Do you think its the root of the issue?

Here's a couple more pics. Its what we tested the solenoids with to make them fire & then just a couple more views of how there's just no other ends anywhere

Thanks so much!! So nice to get another clue!!

Ps- sorry I can't seem to get the pics to go the right direction! I also accidentally hit the same pic twice but don't know how to remove it. Im a noob!!

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#7 11 days ago

Just curious is that alkaline on the right side of the pia below where the batteries went.?
Top 3 pins and bottom 3 pins.

#8 11 days ago

You really should test fuses when removed. I have had some test fine on the board even though they were bad. The comnector just hooks straight up to the knocker.

#9 11 days ago

The knocker is in tact. Mine has 2 wires and a connector from the coil. Your coil has been disconnected. I would test it before hooking it back up.

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#10 10 days ago

You might get more responses if you post in Tech Alpha Numeric. I think some of the techs filter down to what they specialize in.

#11 7 days ago

Sorry for the delayed response, was camping a few days but Thank You All!! The advice to remove the fuses to test them was the issue! Fuse by J12 tested fine in place but broken out of place! Replaced it & wah-lah! All solenoids started firing!! Its now 100% playable! Thanks so much all, & especially Tomass for the winning formula to fix it!!

#12 7 days ago

Great news!

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