(Topic ID: 210268)

Help: Williams Strike Zone keeps resetting

By DaveH33

1 year ago

Topic Stats

  • 18 posts
  • 3 Pinsiders participating
  • Latest reply 1 year ago by DaveH33
  • Topic is favorited by 1 Pinsider


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    #1 1 year ago

    Hi I’m hoping someone can help me. I just bought a Williams Strike Zone shuffle bowling game but when playing in multi-player mode I can’t get through an entire game without the score resetting back to a new one player game at zero.
    Can anyone help me please? I bought this mainly for my grandkids to play with me and the seller refuses to return it.

    #2 1 year ago

    Well, what usually causes resets is the 5 volts dropping too low, but there's some things I'd like to rule out first. You say it's only in multi-player mode? Because that's odd. It should either reset no matter what mode it's in, or not reset at all. Does it seem to reset only when it's time for the pins to go down to start a new frame, or does it reset randomly? Is there one particular pin that causes it to reset?

    #3 1 year ago

    Also, is it resetting to the start of a one player game? If it's truely resetting, it would go back to what's called "attract mode". You would have to push the start button once to get a new game started. That's where I'm confused.

    #4 1 year ago

    I’ve noticed it in multi player mode but I’ll check again to see if it happens with just one player.
    When it resets, it goes back to just one player with zero on the board. I do have to press the start button to restart the game.
    It seems to reset randomly. I’m going to play it again in a bit and see if I notice anything that happens just before it resets.

    #5 1 year ago

    Ok it does it on single player mode too.
    Also it does it completely randomly, not specifically to any certain pin.
    Also at times it jumps to the second shot in a frame, totally skipping the first shot of the frame.
    Also at times not all ten pins come back down after a frame. I only noticed this problem a couple times but it did happen when I just tried this.
    Also wanted to very gratefully thank you for your help. Very kind of you and MUCH appreciated.

    #6 1 year ago

    Upon further review:
    I noticed the game resets and/or misses registering a shot most often when I’m shooting for the 4 and 8 pins. I played a whole game aiming for the pins on the right side and got through a whole game without a reset. When aiming for the 4 and 8 pins I couldn’t get past the 4th frame without it resetting.
    At times when aiming for the 4 & 8 the shot didn’t even register and I was given a third attempt in that frame. This never happened when aiming for the other pins.
    Hope that helps!

    #7 1 year ago

    This is a Williams System 11. Get yourself into the self test modes and do individual switch tests for the pin switches. Do you have a manual? You will need this to walk you through.

    #8 1 year ago

    No I don’t have a manual. I’ll have to find one somewhere.

    #10 1 year ago

    Thank you so much!

    #11 1 year ago

    Also pull the power supply board and check for cracked/cold solder joints on all the pins.

    #12 1 year ago

    Ok thanks. Anything else you’d recommend? I’m waiting for the manual to arrive.

    #13 1 year ago

    Look at the power connector pins on the MPU as well. That's the tall board all the way to the left. You're looking for the connector halfway down the right side, marked J210. Never hurts to have a look at those pins and clean 'em up.

    #14 1 year ago

    Thanks! The guy who sold it to me is coming today to take a look at it. He’s offering to try to fix it but won’t take it back. I’ll show him these suggestions.

    #15 1 year ago

    Well the seller came today but he wasn’t able to figure out what was wrong. Now he has taken two of the boards home with him to replace the caps though he said none of them really looked bad. The manual will be delivered in a few days so when he does return with the boards I should be able to run the tests. I read him all of the comments above but he couldn’t determine what was wrong.

    #16 1 year ago

    So after trying many different things the seller got it to work fine by “disconnecting all the ground wires” in the back of the machine.
    He assured me that’s it totally safe but I’m concerned. He said the older machines ran without ground wires.
    Is there any danger here? My grandchildren will be playing this and I want to be sure it’s safe. Can anyone advise me?

    #17 1 year ago

    No real danger, they're grounded by other means. Everything is covered by wood or the backglass anyways. The "fix" seems like total BS though. There's no reason the grounds would affect anything unless there was a short. I think he messed with the game and it just started working, and he shrugged and went with it. Who knows what the actual fix was.

    #18 1 year ago

    Ok. Thanks so much for all your help. Greatly appreciate all your help. Thanks!

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