(Topic ID: 137460)

Help - TZ solenoid and DMD issues

By mac622

8 years ago


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#1 8 years ago

During the middle of a game the flippers stopped working and the DMD went blank and then it displayed a very small amount of random dots. I powered it off for a few minutes and then back on and it seemed to boot up fine and the DMD and flippers were both working properly. I left it on in attract mode and stepped out of the room for a few minutes but when I came back several flashers were stuck on so I quickly shut it down again (luckily I was only gone a few minutes). I searched Pinside and Google for WPC stuck solenoids/DMD issues and looked on PinWiki but haven’t found anyone who’s had a similar issue with both the solenoids and DMD at the same time.

I had been having reset issues so I installed one of Rob’s daughterboards and the resets went away. I also recently installed one of Anthony’s anyPin NVRAMs and Ingo’s clock board but the game was playing after installing those.

If someone could point me to where I might find a trouble shooting guide or how I should begin diagnosing the problem(s) I would greatly appreciate it!

#2 8 years ago

Check +12v or +5v feed. Likely it's cutting out.

#3 8 years ago

Rob's daughter card shouldn't be a factor here, but still, I'd like to get the game back to factory configuration. I'd remove the card and see if the game returns to normal operation, possibly reseting. Then let's address the root cause of the resets.

Here's a good checklist to follow.
http://www.pinwiki.com/wiki/index.php?title=Williams_WPC#Game_resets

A local fellow fixed his resetting WH2O by reseating the "cube" connector in the cabinet a few times. Simple solutions can make a big difference.
--
Chris Hibler - CARGPB #31
http://www.Team-EM.com
http://webpages.charter.net/chibler/Pinball/index.htm
http://www.PinWiki.com - The Place to go for Pinball Repair Info

#4 8 years ago

I'll take Rob's board out tonight and see what happens.

BTW - what is the "cube" connector? Is it the molex coming off the transformer?

Thanks

#5 8 years ago
Quoted from mac622:

I'll take Rob's board out tonight and see what happens.
BTW - what is the "cube" connector? Is it the molex coming off the transformer?
Thanks

Yeah. Horrid name for it, but he's meaning the 3 or 4 molex plugs down by the transformer of the secondary power harness (that runs up to the backbox.)

#6 8 years ago
Quoted from Coyote:

Yeah. Horrid name for it, but he's meaning the 3 or 4 molex plugs down by the transformer of the secondary power harness (that runs up to the backbox.)

Yes. That's exactly the connector.
Horrid...but at least two people knew what it meant.

http://www.pinwiki.com/wiki/index.php?title=Williams_WPC#Poor_Connections_between_the_Transformer_Secondary_and_the_Power.2FDriver_Board
--
Chris Hibler - CARGPB #31
http://www.Team-EM.com
http://webpages.charter.net/chibler/Pinball/index.htm
http://www.PinWiki.com - The new place for pinball repair info

#7 8 years ago

I have been finding burnt/discolored pin J101 most often for similar problems, especially the 2 red wires on this connector.

#8 8 years ago

Ok - I re-seated all the cubes and uninstalled the daughter card and turned it on. It went thru the boot sequence and then got the "press enter for report". Pressed enter and got the "Factory Settings Restored" which doesn't make sense because I have an anyPin DMD+ installed? Regardless, a few seconds later the DMD went blank again except for two or three dots and nothing else was responding (switches, ect.) so I shut it down. I did notice during this time that the auto launch gate solenoid was constantly firing but very weakly and it seemed like there was some other very weak solenoid activity as I could hear some random humming around the PF. I turned it back on and it went thru the boot sequence again (DMD was on) and was able to get it into attract mode. I started a game and it started fine except no ball was launched because of the solenoids not firing so I shut it down again and waited a few minutes and fired it up again (The DMD was on and fine this time - no blanking or shutting off). I went into the solenoid test menu and nothing was firing.

I was pressed for time last night so I did this relatively quickly and stupid me forgot to test the most obvious thing - the voltages - so I'll do that first thing tonight.

Does this sound like like it could be an issue with the 12v supply?

#9 8 years ago
Quoted from mac622:

It went thru the boot sequence and then got the "press enter for report". Pressed enter and got the "Factory Settings Restored" which doesn't make sense because I have an anyPin DMD+ installed?

To clarify - this has nothing to do with 'anyPin DMD' or any such nonsense. This means that your stored settings and bookeepings were wiped. Either the storage of them failed a checksum (data got corrupted in memory) or the RAM lost battery power with the machine off, so no settings were there anymore. Unlikely this is related to your issue - likely weak batteries.

#10 8 years ago

Okay, good point.

#11 8 years ago

I think the OP is saying that he has an anyPin NVRAM installed. Unless you change the game ROM or maybe the ASIC, the anyPin should retain memory.

So yes, I'd say the behavior was odd. I have one TZ MPU with a STK12C68 NVRAM that does the same thing. I never did track that down but my theory is that the TZ 9.4H has a peculiarity in it that causes this. Just a theory.

--
Chris Hibler - CARGPB #31
http://www.Team-EM.com
http://webpages.charter.net/chibler/Pinball/index.htm
http://www.PinWiki.com - The new place for pinball repair info

#12 8 years ago
Quoted from ChrisHibler:

I think the OP is saying that he has an anyPin NVRAM installed. Unless you change the game ROM or maybe the ASIC, the anyPin should retain memory.
So yes, I'd say the behavior was odd. I have one TZ MPU with a STK12C68 NVRAM that does the same thing. I never did track that down but my theory is that the TZ 9.4H has a peculiarity in it that causes this. Just a theory.

Ah! That makes more sense, okay, yeah, that's odd then. - Possibly voltage drop caused it to write bad data..?

Not sure there, but honestly, I wouldn't use one of those in a TZ. Telling time with the clock is a huge feature!

#13 8 years ago
Quoted from ChrisHibler:

I think the OP is saying that he has an anyPin NVRAM installed. Unless you change the game ROM or maybe the ASIC, the anyPin should retain memory.

Correct - I shouldn't be losing settings with that anyPin DMD NVRAM installed and I didn't recently change the game ROM or ASIC. I changed to TZ 9.4H a few years ago but haven't had any problems since other than the re-sets.

Quoted from ChrisHibler:

So yes, I'd say the behavior was odd. I have one TZ MPU with a STK12C68 NVRAM that does the same thing. I never did track that down but my theory is that the TZ 9.4H has a peculiarity in it that causes this. Just a theory.

Should I check anything else tonight when checking the voltages and what do you think the issue may be?

#14 8 years ago

What does is the voltage measuring across the blue capacitor (5v) on the MPU board?

#15 8 years ago
Quoted from PinballManiac40:

What does is the voltage measuring across the blue capacitor (5v) on the MPU board?

Translation: "What is the DC voltage measurement across the electrolytic cap just left of the MPU power connector?"

Re: the Factory Settings Restored, I wouldn't worry about it until the problem becomes more prevalent. Then it will be easier to diagnose.

Quoted from mac622:

forgot to test the most obvious thing - the voltages - so I'll do that first thing tonight.

Yes, let's do that first.

Quoted from mac622:

Does this sound like like it could be an issue with the 12v supply?

Maybe, but let's measure the voltages. Usually, if the regulated 12VDC is out, you'll get the "Check fuses F114 and F115" message. This is an indication that the MPU can't read the switch matrix.
--
Chris Hibler - CARGPB #31
http://www.Team-EM.com
http://webpages.charter.net/chibler/Pinball/index.htm
http://www.PinWiki.com - The Place to go for Pinball Repair Info

#16 8 years ago

Some good news but first here are the voltages:

TP1 - 14.01
TP2 - 4.96
TP3 - 11.91
TP4 - .381
TP6 - 74.0
TP7 - 21.85
TP8 - 17.5
C31 on the MPU - 4.89

I feel stupid now but guess what I found while measuring voltages last night - blown fuses at F102 & F105! What made think it "wasn't" a fuse issue was the fact that I was still getting random, stuck on activity from the flasher and other solenoids and the wonkiness with the DMD so I didn't even think to check the obvious. So that was good news. I replaced the fuses, fired it up and started a game and with the first near simultaneous press of the flips it resets. Ok, I had removed the daughtercard for testing so replaced it and then fired and played a long game and had no resets or other issues at all - everything working as it should. Great. I then set the date and time and left it in attract mode for a while and then shut it off. When I fired it back up about half hour later the date and time were saved but certainly not close to date and time I had set them for - very wierd. I should be happy that everything is now working and should just move on but I'm wondering about the following:

1) what would cause both fuses to blow at the same time
2) why would the DMD be affected by a blown F102 & F105
3) based on my voltages am I outside the tolerances and be prone to resets?
4) why were the flashers stuck "on" if the fuses were blown
5) what would cause the date and time that I set to be so far off from where I set it?

Thanks!

#17 8 years ago

The nvram issue is that when the game is off it stops keeping time until the game is powered on again. I have seen many threads on this

#18 8 years ago

1.
F102 fuses the right flipper per the schematics, but really fuses more. It's power is provided via J109/7.
F105 fuses the high power coils. It's power goes out J107/3 which are coils 1 through 8, the high power coils.
I can't see a connection between the two.

2. I have no idea. There doesn't seem to be a connection, but see 4.

3. Your =voltages= are fine. You probably have tarnished connectors somewhere (15 pin molex in the cabinet, J101, J114, the Z-Connector). Tarnished connectors don't allow enough current to pass.

4. It really doesn't sound like your MPU was booting. The driver board may have been in an unknown state.

5. WPC clocks are almost never right. Time is kept in the ASIC, and only works if you have a battery backed real RAM (vice NVRAM).

--
Chris Hibler - CARGPB #31
http://www.Team-EM.com
http://webpages.charter.net/chibler/Pinball/index.htm
http://www.PinWiki.com - The Place to go for Pinball Repair Info

#19 8 years ago

Thanks Chris – I really appreciate all the help! I’m not going to worry about the fuse, DMD or clock issues for now and just play it for a while and see what happens. Perhaps there was some temporary issue with the MPU because of the other problems that just created excess ”noise”?

I would like to permanently address the reset issues though and not just rely on the daughtercard to hold me over. There’s obviously something bigger going on so I might as well address it now before it gets worse. I have no problem with re-pinning or replacing any of the connectors or headers so would you recommend starting with just the ones you mentioned above or should I tackle a few others while I’m at it? I eliminated the Z connector a while ago so I know that’s not one of the problems. I also have a GPE HVP rebuild kit (just transistors, zeners and resistors – no bridges or caps) that I’ve never installed but you said my voltages are fine so should I replace those components now or leave them alone and see what happens after replacing the connectors?

Thanks again!

#20 8 years ago

J101 is the prime target.
Look at the back of the connector. If the pins are bronze colored, they are part of the problem.
I'd change that one, then test the results.
--
Chris Hibler - CARGPB #31
http://www.Team-EM.com
http://webpages.charter.net/chibler/Pinball/index.htm
http://www.PinWiki.com - The Place to go for Pinball Repair Info

#21 8 years ago

This thing is giving me fits!

Before changing any of the connectors I played a couple of games to see if everything else was working okay and I ended up playing one very long game getting though LITZ and ending up with a high score. When I went to enter my initials the flippers weren't responsive and the sounds sounded strange. I can't remember for sure but I think the flips may have acted up or stopped working right before my last ball drained and the sounds may have been off but I can’t remember for certain?. Since I couldn't get the flippers to move to the initials I wanted I just hit the start button three times to enter the HS and get back to attract mode. When I started another game the ball loaded fine but there was just one continuous sound and the flips weren't fully responsive (would weakly flip only after several presses of the button). I powered it off and on and when it booted I got a test report message which was a "soundboard interface error" and sure enough there were no sounds when I started a game. The flips were also acting like the last game where they would only sporadically activate after pressing the buttons many times. I checked F102 and F105 again and they're both good. I also re-seated the ribbon cable and connectors on the sound board but no luck. I will try reflowing the headers and reseating the chips on the sound board tonight but is there anything else I should check and/or try?

#22 8 years ago

Ah ha!

Ribbon cable.
Replace it. Or find one from a working game to try.

First, the flippers themselves won't fire when entering initials. But the MPU reads the status of the flipper buttons (opto boards) from the Fliptronics board via the ribbon cable. The sound board receives commands (and sends back status bits) bases on what it wants to play, via the same ribbon cable. The Fliptronics board also doesn't directly fire the flippers. The MPU receives bits from the Fliptronics board saying that 'x' flipper button is pressed, and sends back the command to fire the flippers. So with a bad cable, these can get interrupted, giving you flaky response times.

If that's NOT it, then some other device plugged into that ribbon cable is sending interference. (Or, father down the line, a decoding/address chip is overheating and not receiving / sending data correctly. We're starting - with the ribbon cables - at the cheapest point, first. )

#23 8 years ago

Sounds like a plan. Are there any one(s) I should check/replace first or just replace them all? It seems like the one that connects the DMD, sound, Fliptronics and MPU boards all together would be the most likely culprit but if you think I should focus on another particular one please let me know.

Thanks!!

#24 8 years ago

Nope - go for the large one connecting all of those boards.. Good luck..!

#25 8 years ago

I reseated the chips and reflowed the headers and caps on the sound board and I swapped the DMD/Fliptronic/Sound/CPU and the DMD/CPU ribbon cables from my working WH2O and it still didn’t work although there were some improvement/differences. On most games started after a reboot it would fire a ball from the trough to the shooter lane and the two upper flips and lower right would be working - but not the lower left – and it would only have about half the games sounds ( low volume, mostly incorrect sounds and sounded like coming from only one speaker). When plunging the ball I would get the correct normal TZ plunge sound at normal volume but the flips would either stop working completely or working very sporadically. Depending on the plunge the ball would be ejected correctly from either the scoop or rocket launcher solenoids but then the sounds would be completely random. They would be either on/off completely, very low or high volume and incorrect (i.e. jackpot sound or clock millions sound, etc). The flips also would also sporadically work and many times would get stuck on momentarily. A couple of times the volume went full blast as well and there was no way to turn it down until shutting it off and I also noticed a few times a particular sound stuck “on” and the same with some other flashers and solenoids.

I’m stuck what to do next? I ordered a complete set of ribbon cables yesterday but I doubt that will help since the ones swapped from my WH2O didn’t seem to make a difference. Any suggestions on what to test/try next? Does it sound like it’s a sound board issue or MPU issue? Thanks

#26 8 years ago

Wait, did you swap the boards and ribbon cable from WH20 at the same time, or one item, test, then another item, test, etc?

#27 8 years ago

No - I swapped just the cables from WH2O first, tested, then reflowed headers and caps and reseated chips on the TZ sound board and tested. There wasn't any change that could tell after tweaking the TZ sound board. I did not swap the WH2O sound board. Myabe give that a try? If so, do I just need to change the game ROMs?

#28 8 years ago

Ah, okay, good. That helped narrow things down then, by doing it in steps like that.
You *could* plug the sound board in without switching ROMs, but then most audio (if not all) would be silent. So, yeah, switch out the ROMs if you're going to switch it.

#29 8 years ago

Ok - I'll swap the ROMs and board tonight and hopefully narrow down the potential problem area(s). Will report back later. Thanks!

#30 8 years ago

I would be interested if the small ribbon cable from the MPU to driver board fixes the other issues, other than the sound.

Also, do you have all 4 of the connectors plugged in at the bottom of the MPU?

Was there ever any alkaline battery damage on the MPU? I do not see anyone ever asking that question. I just wondering about any damage to the wiring as well at the bottom of the MPU.

Sounds like even the MPU may need to be tested in WH20.

#31 8 years ago

Woot - major progress!! I didn't have much time last night so all I was able to do was swap the sound board and ROMS. When I fired it up - BAM - most issues were resolved! I had full sound effects, normal volume, no flakiness with solenoids or DMD, etc. I played a couple games and all seemed to be fine. The only thing not working (besides the TZ sound board itself) is the bottom left flipper but I think that's an isolated issue separate from the other problems I was having. I'll go through the checklist tonight and hopefully narrow it down. I'm hoping its something simple like a loose/broken wire, blown fuse on the Flip T boards, etc.

So, now that the problem(s) seem to be isolated to the sound board what would be the most likely culprit and in need of replacing? I've read Clay's guide about sound problems but I'm not sure where to start as his problems and remedies don't coincide exactly with the problems I was having?

What I'm also wondering is what could have happened that caused the sound board to crap out, fuses F102 & 105 to blow, left flip to stop working, etc. Seems like way too may things to happen at once but I suppose that's not entirely out of the question?

As always - thanks everyone for you input ans help!!

#32 8 years ago
Quoted from PinballManiac40:

Also, do you have all 4 of the connectors plugged in at the bottom of the MPU?

Yes

Quoted from PinballManiac40:

Was there ever any alkaline battery damage on the MPU? I do not see anyone ever asking that question. I just wondering about any damage to the wiring as well at the bottom of the MPU.

I can't see any signs of acid damage and the original battery holder, still installed, looks new. I don't see any damaged wiring either.

Quoted from PinballManiac40:

Sounds like even the MPU may need to be tested in WH20.

Hopefully the issues are limited to the problems I'm having with the sound board as I just posted above. If not, I'll definitely try swapping the MPU with WH2O as well.

Thanks

#33 8 years ago

If you don't have the skill/experience/tools to competently perform PCB work, send it to a pro. Those boards are too valuable.
--
Chris Hibler - CARGPB #31
http://www.Team-EM.com
http://webpages.charter.net/chibler/Pinball/index.htm
http://www.PinWiki.com - The Place to go for Pinball Repair Info

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