That stop start would bug the hell out of me. There should be a notice to potential purchasers.

would expect a smooth rotation like a actual disco ball!

That's the most entitled thing I've ever read. It's a fan-made mod, and the part you don't like only happened after stern updated the code. Ridiculous on your part.

Just to summarize these are your two main gripes. (1) The mod arrived damaged and you were able to fix it without a replacement offered by Lermod? (2) The mod was designed to work with the game prior to a code change from Stern. Lermod had no control over this, but still offered a refund anyway? Lermod should post the impact of the code change on their website with the product information and possibly stop selling it altogether.

Its sounds like they have been very fair with you. I am not sure what you expect from them. I have several Lermods installed in my games and have been completely satisfied with the quality and support. When you mod a game using a nonfactory part you assume a level of risk. The risk is you could damage the game during installation, void your warranty or the mod could stop being functional due to code changes the mod maker has no control over.

"We cannot guarantee the functionality of this mod in part or whole, should any part of the mod be changed, or altered or any part of the mod that is deemed dependent on said mod functionality, from any present or future updates on any or all dependent components functionality. "

There, fixed.

let's think ingenuity. is there perhaps another insert or lamp that only activates during this mode, and stays lit solid throughout? if so, i'd wire it to that.

I would not be happy if it is advertised as spinning and it does not in fact spin. It turns incrementally. That is not spinning.

I wouldn't hold a mod maker responsible for something that Stern changed code on and it happened to break the trigger for it. Hopefully Lermods could add something to it though that will pick up the blinking and put a delay before their motor shuts off that's the way I'd fix it.... just a timer that would reset everytime the insert blinks, if the timer expires, it turns the ball off.

If you're going to redesign the mod just add a timer circuit.

If a capacitor doesn't cause an issue for the way it's hooked up (modern games sometimes have an issue), a 10000uf 25v capacitor in the circuit should smooth out the function of the motor:

https://www.amazon.com/Radial-Electrolytic-Capacitor-10000UF-105C/dp/B01N2IKVZ6

Should not be a warning. Should be a description of how the mod operates, along with a video like yours, so potential buyers can determine if this is what they want.

I think all mod sellers can do a better job with showing more photos of the mod installed, how it looks from a distance and even a video showing how it moves/lights up/etc. Just be transparent with how something looks and works.

I actually question any mods that are controlled via inserts in any nature, because yes, they do sometimes change with code changes. On this mod specifically I can see where that would be annoying.

I generally stick to mods that have their own code function, or just simply plugged into the GI or power.

I can see where you might be disappointed. Hopefully there's a viable (inexpensive) solution. As someone mentioned, maybe a redesign where it gets triggered by the insert, and rather than rely on it, just have it run on a timer.

If the pot adjustment works then I don’t see an issue and I’d be satisfied. You have to install it yourself, hook it to the correct triggers yourself, it’s not unreasonable that you have to adjust it yourself as well. Mods are DIY in nature. It’s not factory, even then many games need adjustments right out of the box.

Let us know if the pot adjustment fixes the incremental spinning

ok, yet again, I will chime in here, but it's getting really old. I offered two solutions for the OP (via PM and in another thread), plus the return option, which I get is not what the op is posting about. The OP has not tried anything I have offered, but repeatedly posts negatively about it.

1. Try adjusting the potentiometer inside the control box. It reduces the sensitivity to light and could keep the mod activated longer so it doesn't have the halting movement the OP shows. The OP did not try this and it may have corrected his issue. Unfortunately, I no longer have the game so I cannot test this.

2. I offered a time-delayed relay board option, which holds the power on for 1-40 seconds. Again, the OP did not take me up on this and I offered to cover shipping and make the swap free of charge.

3. A third option is to use a different insert or even a GI light, which will hold the motor and light on as long as those lights are lit. That's not how it was designed to work, but is an option.

At this point, and I have mentioned this before, we have not received any negative feedback on the performance of this mod outside of this one case and I will not change boards for the entire mod because one or two people have an issue. I also cannot account for code changes. Instead, I would prefer to deal with this on a case-by-case basis, which I have tried to do with the OP. If there are more people unhappy with this because of the code change, we would consider making the time delay relay board standard, but that has not been the case. OP appears not to believe me.

I'll leave it at that and allow my reputation to handle issues speak for itself.

Lermods offered you a refund, you refused. End of story as far as I'm concerned.

Personally, I would take it out and call it a day. Not Lermods fault the update changed it to a flash.

I think the OP would be satisfied if someone would just deliver and set up a new Mandalorian in his basement which he could enjoy once the weather allows for a pleasant experience.

This would take his attention away from that dastardly disco ball.

.

I think this is what people are getting hung up on. The OP bought the mod after the code changed and there was no description stating that the ball did not continuously spin. That being said Lermods has offered many solutions to the problem with the best one probably being returning the mod. I understand the disappointment from the OP, but there is nothing more Lermods can do for you.

ok, so you're taking it upon yourself to be a consumer advocate AND administrator of everyone else's satisfaction. Not to mention, you haven't even tried the fixes he offered, or taken him up on his offer to make you whole! And in doing so, dragging a good guy through the mud just to make yourself feel better. Born Yelper...

.

OP, I think given all the details, a better way to go about this would have been to start the thread, asking for others with the mod, and if they saw the issue with the code upgrades, and were they able to resolve it, and could they share that with you.

Since there were options to try to fix it provided, probably would have been better to at least try those first.

If I was offered a full refund, I would of happily taken the mod out to get my money back. Not putting blame on you, I just would of handled it differently. Good luck.

n/m he answered an unknown.

I am a newbie here, and think they should have disclosed how the mod works with the current code (doesn't work)

I am learning lots on this site and from the industry, like I was just told this from the mod seller:

a metal ball hit the MOD and broke away from the stand (which will happen to anything coming in contact with a metal ball in a pinball machine; plastics, playfield, mods, lights, etc)

Again, it wasn't that our MOD that malfunctioned... it was broken after being hit with a metal ball, after being installed in your machine for 5 - 6 months

It is nice to learn mods are not built to withstand being hit with a metal ball. Kinda funny to me but I am learning.

honestly, no i wouldn't be happy with that. and i don't fault you for going to him and expressing your dissatisfaction. but at that point he offered you several options that will at worst, cause you to not lose a dime and just be without the mod. and at best, it gets fixed. sounds like some fine customer service, if you ask me. promising to leave bad reviews if he doesn't do what you want him to, is pretty much a form of extortion. and I can't speak for him, but I've proven before in my business, I don't make management decisions based on threats. I get that you want the mod and you want it to work, but I'm of the opinion you should rethink your strategy.

Lermods needs to disclose that code has changed and the mod no longer works as advertised. Only problem i see in this situation.

I would just work to fix it somehow personally or take lermods up on the refund.

Based on the feedback I think the title of your thread has been concluded.

“Help settle a debate”

The majority of Pinsiders agree…. Until you participate by trying the mentioned modifications or try turning the delay rheostat or have an unsuccessful refund attempt….the seller has done everything possible to accommodate your concerns.

This thread will forever remain to alert purchasers that they may want the delay board included with their future purchase.

Or… you could revert to previous Stern Code and be happy as a clam.

Wow!!! This is a real fucking doozy of a problem totally trumps cancer, homelessness, COVID-19 & natural disasters. PS: the Disco ball sucks a bag of dicks

How can it be sold under shady practices when there have been no complaints about the mod except from you? You want me to admit there is an issue based on what? Your experience where you didn't even bother to try a solution I offered? Yet somehow my selling tactics are shady and I need to warn everyone? Sorry, but that's not right.

Rather than posting and starting threads, you should have been willing to help troubleshoot so that we could address the issue you were having and prevent others from having your experience, which I think is what you want most. I am 100% positive I could have fixed your issue, either with your current set up or using the time-delay board. If you didn't want to bother troubleshooting, which is very clear you don't, then you should have just sent it back, it takes 5 mins or less to uninstall and I offered to send you a pre-paid return label.

As for the mod arriving damaged (since you keep bringing that up), that is entirely possible and I don't dispute it, we all know how USPS delivers. I apologized for that and offered to swap it out at no cost to you. At this point, I've done everything I can and clearly you won't accept my viewpoint so I will have nothing more to say about this.

I solve these first world problems by not paying good money for junk I dont need.

Why are you calling it junk? It came as standard on the premium, is that junk too?

Not every mod you make is going to turn out great. Not every dollar you spend has a return. I just ripped out side art I thought I’d like but never grew on me. Throw it away, move on with life. The nuance of the situation seems to be lost on everyone here and isn’t worth debating at this point.

Lermods offered both a refund, and a solution... you chose neither option.

Yes

Typical Stern happy meal build quality

OP, I'm sorry but you sound like a spoiled entitled brat.

You have plenty of options that you turned down under pseudo pretexts, you don't want to unmount, you don't want to return it, you don't want to touch it, but you don't like it either.
Then you bring this to the public place, in hope to get support from all of us spoiled brats

Well you won't get support from me ! You like it keep it, you dont like it send it back, you want it better take one of lermod many options, it's that simple.

First time I've heard that.

Without modding it, yes, it now looks like a pile of shit. But I would try his fix! If that doesn't work, would not a capacitor fix the issue? I really dont see how his fix will help, but what is the harm in trying? With the current software, I would not purchase this mod, but now that you have it in your possession, why not try to mod the mod?

All of this is just unnecessary but... My ONLY gripe here is it's clear the code has been changed so the mod doesn't work like it did. Okay FINE no worries, that happens. However, I still don't see any update to Lermods website to inform a potential buyer that due to the code change the mod works differently now. So while I get the Lermods is adamant this is the only complaint, failure to update the website will inevitably lead to more which just seems silly to me. Otherwise it's clear Lermods has tired multiple times to rectify this and the OP doesn't seem to want to play ball here so that's on them, not Lermods.

Just my two cents...

Jeff

I think there should be a disclaimer stating to work as intended, the last working code (whatever version that is) should be installed. Obviously a permanent solution would be ideal.

I think Op was respectful in this post and Lermods was more then fair with the solutions he provided.