I contacted Jersey Jack over five months ago over my Willy Wonka CE it has pooling and chipping everywhere I was asked to send pictures so I did not a single response back since then I was also looking forward to the toy story because my grandson is a big fan of the movies but after dealing with this I’ve decided I will never get another jersey Jack regardless of what the theme is so recently I put my money down on a Halloween CE spooky seems like they care more about customer service and Quality that to me is enough to take a chance with this company as it will be my first spooky I have also had issues with two of my Stearns with chipping they however sent me a replacement playfield for both of them did not hassle me only asked for pictures even though it did take a while to get them I still received them without cost after paying almost $13,000 for a game for them to ask you to pay for a new playfield is just ridiculous sorry if it cost them money but it should not be chipping out of the box my ww ce also did not come with a power cord nor coin box
slingshot plastics balls or anything else that was supposed to come with it also had chipping in the wood in the cabinet under the back glass along with messed up art blades
And a dent in the side rail Lock down bar and scratches in the back glass they were nice enough to send me out replacements on the back glass and lock down bar And art blades so I guess they figured that was good enough the rest is my problem

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