So a GnR owner has an opinion on the playfield supplier to JJP and the supplier does not agree and pretty much threatens the the guy for stating an opinion…..and an opinion that has some evidence to possibly validate reasons for his opinion.

If the response from the playfield supplier is true JJP should be checking with their lawyers and have an ethics check and dissolve their business relationship immediately and source another supplier. I am not saying that would fix the playfield issues but why would anyone want to do business with a company that displays poor ethics. If JJP continues to do business with the current playfield supplier that also shows where JJP’s ethics are and support that behavior and approach to customer issues/complaints.