Wtf

I have no idea what the laws on this are like in the EU but I hope you don't cave to this kind of bullying / threatening bullshit. If Pinside takes his side on this without some kind of REALLY good explanation (as in they have no choice somehow) I'll never donate to this site again.

Mirco is full of shit, just like his playfields

That seems pretty aggressive. Is Mirco not the supplier for JJP playfields ?

Mirco Steffen is a -removed-. Just wanted this here in plain text for the googlebot crawler. Moderate me if you must.

Wow, that is an unexpected low. I think it is time to start a thread that all we do is voice our opinion about how shit we think Mirco is. (I guess we already have this one)

My personal opinion is the playfields are shit and no one should support a business that would stoop to this level of intimidation. The guy is clearly a fucking dumb ass, maybe he should put a little more time into improving his product. Less time being an idiot on the internet.

If you are stating facts, not opinion, and have proof to back it up - stand your ground

Wow ! The fire rises .

Why not write Mirco back and ask him to identify which specific posts of yours he claims contain false statements. Tell him that you will review any posts he identifies, and that if you agree that a post contains unsupportable statements you'll either add a clarifying comment or ask a moderator to delete it. If he refuses, at least you can show that you tried to address his concerns.

This just seems to fit the situation, LOL

Huh.... are they going to sue the other crowd of people with the same issues who posted the same things then?

Be pretty tough to sue everyone that has voiced a complaint

What the fuck is a "Chinese Downhill?"

This is not a good look on Mirco. When Jersey Jack sees this behavior or Kaneda this is going to mushroom cloud

Hey wait a second. Maybe Jersey Jack already fired Mirco and that’s why Steffan is going ballistic

This is nothing new. He is always defensive and aggressive when he posts. I would love to replace my very well worn Funhouse playfield, but will not buy anything from him.

It is good to know that not only Americans pull the "Ill sue you" bully ploy though.

Is it possible to ask which statements are not true? It seems like all of your posts are not personal, but an attempt to dissect the process and determine where the quality issues lie?

I’m just here cause I like upvoting posts

Wow - NOT PROFESSIONAL. JJP buy this guy out of your company if he owns a piece of it. Horrible optics and representation.

I think this is the right approach.
Everything else is a pissing contest and achieves nothing.

Mirco has always been agressive when you have an issue. Pinside is full of it. He blames you directly and has an agressive attitude.

Besides this you have just summarized the problems with his fields that are undeniably TRUE.

So he can ask you to take it offline, and you should kindly say no.

Look how much reputation damage JJP gets due to his buttersoft toplayers and chipping fields. I wouldn’t be surprised if this actually runs into the millions of damages and they should sue Mirco for consistently supplying bad quality.

In the EU you can sew companies for continuously not supplying up to spec. That said, it is open for debate if playfield coating is/was a spec….
The hobbit fields were fine though… sane for many other fields. Just since POTC things are messed up. And that is 4 years ago!!!!!!

It would be better for everybody if he gets his quality good and would not spend his time arguing here.

I have a mirco playfield in my JJP GnR and it is a defective product. JJP changed their warranty to specifically not include the playfield because they know they are selling a faulty product.

Write to me mirco and i'll give you my address so you can have me served for telling the truth.

Can't fucking wait.

That is wild. I will consider Mirco's actions in this matter before buying any products from them going forward.

I swear, these guys are text book business school examples of how not to handle customer complaints

Crooks, no other word...

If I had to guess he's probably upset about posts like this one, with a bunch of specific details about Mirco's production processes and his financial relationship with JJP: https://pinside.com/pinball/forum/topic/why-is-jjp-still-making-games-with-faulty-playfields/page/33#post-6431043

In your place, I'd just want to feel confident I could show that all of those specific statements are correct.

Fuck them GOT style!!

So, Mirco looks bad in your screenshot, but looking through your post history, can you back all of this up?
https://pinside.com/pinball/forum/topic/why-is-jjp-still-making-games-with-faulty-playfields?tq=&tu=+AMSNL

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Edit never mind

Or backing up this post where you insinuate that your NIB POTC CE was a used one put in a new box and sold to you as new, and then you allude to other pinsiders joining with you to sue "these .....s"?

For the record, I don't like what Mirco is doing here.

https://pinside.com/pinball/forum/topic/avoid-jjp-they-do-not-stand-behind-their-products?tq=&tu=AMSNL

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No one is questioning your intentions. Just asking if you can confirm the pretty specific production process you describe for Mirco, and everything you said about the contracts between JJP and Mirco. If any of that was speculation or repeating a rumor you heard from someone else, you might want to address that somehow.

That’s what I thought.

There has got to be another company capable of mass producing playfields. My hope is that someone like Kruzman could expand and provide competition to Mirco.

I'm bailing on my Toy Story CE pre order because of the continual playfield issues.

And now I will never buy another Mirco product or anything containing one that I'm aware of.

You just shot yourself, and JJP, in the face with your own gun, Mirco.

JJP is probably bound by contract to Mirco for several years or they just have no alternative at the moment that can produce their quantities.

I think CGC abd Stern produce in house?
Most of their fields are ok, though for example the JP had those ugly crackled looking inserts for the big arrows, and some runs of games they also had pooling/clearcoat issues.

Just saying that no manufacturer is always trouble free. But seems that Mirco is just consistently bad the last years (just the clear coat actually) which is the other end of the spectrum
It would be better for everybody of Mirco gets his process right and just admits his problems.

Yeah I’m curious about this re-packaging of US machines and shipping to Europe. Do you have stamps on the machine showing it was US?

Just curious if anyone knows who made the Hobbit playfields and what the process was? I.e. silk screened, direct print, etc

Jack + Micro. A romance for the ages.

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