Quoted from cfh:i don't understand why they won't take me up on this.
Heighway Pinball update 24.11.2017: "in order to maximise production of machines for our Distributors and for you, we have adopted a clear strategy and cashflow plan that prioritises production of machines over all aspects of the Business."
Are you in selfish ignorance or did you not receive this mail like me because you got your game before? I understand this is frustrating for you (even more if you do business with the pins) but see I am not attacking the company at all here despite having paid over 8k for my le 2016 and have nothing (yet) and having done this is no regret for me at all. I just wait.
For me it is a smart decision to prioritise stopping the rot of refunds over stopping comments like
Quoted from cfh:how come the game's most important feature/toy is missing?"
I think after clearing the orders from Andrews era "normal" support starts so I suggest you just wait until I and MK6PIN get their pins.