(Topic ID: 201079)

Heighway Pinball support (Full Throttle and Alien)

By SunKing

6 years ago


Topic Heartbeat

Topic Stats

  • 1,031 posts
  • 162 Pinsiders participating
  • Latest reply 3 months ago by DawnP
  • Topic is favorited by 60 Pinsiders
  • Topic is sticky in its sub-forum

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Topic poll

“How well is Heighway supporting it's customers?”

  • I don't own a Heighway game 127 votes
    72%
  • I own a Heighway game, and the support has been great! 8 votes
    5%
  • I own a Heighway game, and the support has been OK. 16 votes
    9%
  • I own a Heighway game, and the support has NOT been OK. 12 votes
    7%
  • I own a Heighway game, and have received ZERO support despite many requests. 14 votes
    8%

(177 votes)

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Topic index (key posts)

5 key posts have been marked in this topic

Display key post list sorted by: Post date | Keypost summary | User name

Post #407 Explaination of lighting labels Posted by bcd (5 years ago)

Post #423 Version 1.2 notes Posted by SunKing (5 years ago)

Post #850 Game hardware diagrams Posted by Per_ (5 years ago)

Post #867 Updated hardware diagram Posted by Per_ (5 years ago)


Topic indices are generated from key posts and maintained by Pinside Editors. For more information, or to become an editor yourself read this post!

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#609 5 years ago

Does anyone have the dimensions of Alien? Specifically, the length and width of the glass-frame.

#611 5 years ago
Quoted from Jvspin:

Outer dimensions are 48 1/4" by 25 3/4" .

Excellent. Thank you!

2 weeks later
#665 5 years ago

Obviously, the Heighway site is down so the above amplifier settings doc is unavailable. I though someone had re-posted this document, but I can't seem to find a link/reference to in in the Heighway/Alien threads.

Just curios if this doc is available someplace as I'd like to tune my amplifier per DDT's instructions?

#670 5 years ago

Is the plastic piece in the upgraded air lock scoop something that can be added to a non-upgraded scoop or is the entire scoop different? If it can be added, has anyone done a 3D model for printing?

Mine didn't come with the upgrade, so I was curious about the upgrade and what it helps with. Is it just to help prevent damage to the scoop hole or does it help eject more consistently (both I'm guessing)? Is installing a cliffy enough or should I try to upgrade the scoop?

#675 5 years ago

So, I got my Alien from Australia. I put a standard PC power cord on it and it seems to power up and work for the most part. Is there any need to change the power internally on the power supply when using it in the USA? I didn't think you did with the switching power supply.

I ask because I'm having an issue with all the coils. They fire fine once, then they have very little to no power until I wait a few seconds and then the are able to fire at full force then no power.. repeat.. It reminds me of a capacitor charging up or something like that. I've replaced all the USB cables and I was hoping that would solve the issue. The cables still seem loose to me, but they should be decent quality cables with ferrite cores.

Any help is appreciated.

#678 5 years ago
Quoted from flynnibus:

Yes, we switched two voltage switches in the bottom of the cabinet. A sliding switch on the square power supply, and another switch on the supply about the middle of the cabinet. Sorry, I don't have the game in front of me to be specific, but we definatly switched TWO supplies.
I believe there was a piece of paper stating this too

Doh. Yep. That was it. Thanks!

I looked right over that piece of paper. Good to go now!

#691 5 years ago
Quoted from Jvspin:

[quoted image]

Much appreciated!

1 week later
#695 5 years ago
Quoted from Knightman:

I am trying to find a model number for main PC and SSD, I want to keep some spares on hand...I live in Florida, and we get storms.

If you have the newer PC then this is a replacement:
https://www.alibaba.com/product-detail/AMD-A10-Quad-Core-industrial-motherboard_60781335264.html

Additionally, you want to upgrade it to 8GB ram (DDR3) and a 32GB msata drive.

If you haven't seen it, there is the PC I listed above as well as other parts listed in this thread:
https://pinside.com/pinball/forum/topic/weyland-yutani-dedicated-to-keeping-3-alien-specimens-alive

#701 5 years ago
Quoted from TomDK:

Mhh .. I searched whole pinside but can not find the post:
On the left ramp was aplastic planned. The ballguides under the ramp have holes to mount this "lost plastic" ... anybody has a picture or scan of this "lost plastic" ??

Do you mean these "tab" things?

alien ramps (2) (resized).jpgalien ramps (2) (resized).jpg
#703 5 years ago
Quoted from TomDK:

Yep !
I heard there is a plastic gate missing, a sign or something ... or it is just a bad coonstruction ... ??

Maybe someone from the Alien team can chime in, but my recollection is that Andrew mentioned ramp gates. However, I don't think any where made, other than a prototype(?). I never saw an actual gate, so I don't know if any where ever made. I thought Aurich said they were never created, but I can't seem to find that post.

#714 5 years ago

I haven't noticed any issues with my flippers, but I haven't played all that much: Still waiting on a scoop protector. Although I'm sure the capacitor solution works, seems a bit "hacky" to me. Is this something that can be resolved/upgraded with a different power supply?

#717 5 years ago
Quoted from Wolfmarsh:

It's not "hacky".
Switching power supplies have a hard time responding to instant high-demand current draw. This helps a lot, and is pretty standard practice in pinball machines.
Check out Stern Part #520-5343-01, or this: https://squareup.com/market/fast-pinball-llc/item/fast-power-filter-board, or this: https://www.multimorphic.com/store/circuit-boards/power-entry/

Appreciate the response; that makes sense.

Now to wait and see what TimeBandit comes up with!

2 months later
#808 5 years ago
Quoted from Ilushka85:

Anyone have any face huggers / leds / io boards or any other parts?

https://www.free-play.se/search/alien

2 months later
#912 5 years ago
Quoted from webdiddy:

Hey guys, I just got an Alien SE today, I am running the latest 1.2 firmware.
Sometimes when I hit the bumpers my flippers gets disabled and the ball just drains.
Is this a part of the ruleset or am I having a different kind of trouble?
Thanks!

I'd suggest getting newer high-quality USB cables and see if that helps. They can come lose and cause weird intermittent issues,

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