Find out the nearest UPS facilities, a friend of mine worked for UPS for years. They commonly lost boxes you couldn’t imagine losing and they’d turn up months later jammed in spaces or lodged behind carts and other equipment. It’s possible it will turn up, just keep on the facility to find it. Lost means that someone set it down and forgot about it. And they’re usually so busy they don’t actually look for it. It will eventually pop up

The label and box could have been destroyed and thus they may have it and have no clue what it is or where it goes so they just leave it