Paging Dr. kruzman
I had an absolute shit show of a Funhouse playfield. The clear pooled around the posts after 2 days. No, they were not over tightened. Removed the post and almost a day later the clear was almost flat again. The cherry ontop was the side rail holes were drilled crooked and the majority of holes drilled 1/8" to the right. A mutual friend had a Mirco FH pf and had the same clear coat pooling but also the graphics lifted up with the pooling and was chipped to hell (down tot eh wood) after 6 months of being routed. Friends of a friend were at TPF and they looked at Mircos booth. Specifically the FH playfields. They confirmed the playfield they could see was also drilled 1/8" off which makes the playfield junk. Mirco was notified of my issues via email before and during TPF. Never responded while at TPF. Imagine the poor bastards who have a playfield in the closet or hanging on the wall that's misdrilled LOL. It truly is a wall hanger now!
The emails he sent me before he left I will say he said he'd stand by his product. However he blamed my installer for over tightening (which later research shows on RPG he's infamous for passing blame) and he also told me you MUST use hole protectors or the clear WILL chip and crack. After I found out his TPF product was also faulty I.lost confidence in his product and just filed a charge back with my bank and bought a different one. I also own a Hobbit. The playfield is an embarrassment. Looks like a damn golf ball. The clear started to crack on both holes so I installed a set of Cliffys which matches up to his comment about must use protectors. So here's the real problem. When the manufacturer of the product says you MUST use hole protectors or it WILL crack (yes I have emails to back this up) and JJP isnt installing hole protectors let alone including a note with the machine that states for optimal life expectancy install hole protectors is just beyond unacceptable. I'm sick and tired of people making excuses. The NOS playfielda lasted/last how long and these things cant even survive 6 months or less without issues? My installer has. STTNG playfield from Mirco that is perfect. The clear is hard and its drilled correctly so we know things can be done right but something has changed and its plaguing what I'd imagine to be a very large number of JJP titles as well as other titled playfields. My advice, if you have to buy a Mirco sendnitnto Kruzman (or whomever) for a clear job OR first thing you do is set a couple posts on opppaoye sides (because another issue is the clear is uneven) and wait two days. If you see pooling send it back and then have your new playfield drop shipped to a professional.clearncoater of your choice. I'm serious, Mirco needs to fix his shit or allow the public to buy playfields without clear so we have the opportunity to let the pros clear coat them. If you want pictures go look at the Funhouse members thread they're all there.

The easiest test you can do is push a finger nail into the clear coat. If youre able to leave an indentation mark you're in for a bad time. Decide if you want to watch it grenade or send it to Kruzman or HEP for a clear coat job.

Correct... usually! However Mirco told me he intentionally uses soft clear coat. (Said in email so I have proof of statement). This didn't set well with me and thus why JJP games look like a golf ball in short amount of time. I have a Kruzman cleared playfield and not one dimple after ~100 plays. NOT ONE.
And to answer your other question about having it professionally redone.... from my understanding the clear is sanded down to the minimal level, left to outgas? Something like that. Anyway it's allowed to cure and then additonal coats are sprayed with clear again. There's clearly *no pun intended* a difference in clear being used by Mirco VS HEP and Kruzman because when you get a playfield from either of the latter it's hard as nails and ready to be installed.

Winner winner chicken dinner. These playfields act like leaving the lid off a gallon of paint. The top sets up while the rest is soft. You have a 20 plus year old William's playfield with 1000s of plays and they look better than a 6 month old Mirco? Something is CRITICALLY wrong. JJP needs to take care of its customers and in return make Mirco absorb this loss. Making the buyers absorb their mistakes is plain bad business end of story. A new playfield for $500 plus $75 shipping for a product that most likely has the same craptastic clear job? JJP machines are off my buy list until this Mirco debacle comes to an end.

You should be VERY wary of any product that comes out of that business. Use a major credit card to purchase so you're protected. Four things you need to do IMMEDIATELY upon receiving it:
1.) Install a couple posts in different areas. This will help you quickly determine if you got an infamous crap clear coat or not.
2.) Verify the holes are drilled correctly and straight. The FH pf I got had the right half of the playfield holes drilled 1/8" off AND the rail holes were drilled crooked AF.
3.) Once everything else if verified give it a couple months. I've seen cloudy insert issues happen as well as the clear around inserts sink.
4.) And lastly, YOU MUST use cliffy protectors on any holes or the clear WILL chip and likely the graphics underneath will pull up with the clear.

Personally, I HIGHLY recommend you have it shipped directly to Ron Kruzman and let him clear coat it. The quality difference between mircos and what Ron does is night and day. Hell, email Mirco and ask him if you can buy a playfield without clear coat. You'll be money ahead.