Quoted from whthrs166:Do not let the shipping company wrap or prep the machine! It's a mistake you will not forgive yourself or the shipper for. The seller must set the back box down on a packing pad,blanket or something soft. Then just have him wrap the machine with shrink wrap from HomeDepot. The game should be shipped on its legs. Use STI home delivery and you will get your game in the condition it shipped in. I have shipped and received many games this way with no problems. Do not waste your money on insurance through the shipper. Filing a claim through them is a waste of time and you wont get squat from them.
If you are buying a machine from a pinsider more than likely you are dealing with someone that has the same passion as you do and typically tends to treat people the way you would want to be treated. The only thing you can do is to ask about all of the defects and if there is any service prompts or any known issues. Take lots of pictures. I have yet to meet or deal with a pinsider that has not held up there end of the deal. I personally would not deal with anything having to do with an escrow account. You either trust someone or you don't. If you don't trust someone ask them for a reference. If they are reputable they should have someone that will vouch for them.
As for shipping using NAVL you will be making a mistake if you pack it yourself. That is a big no no for NAVL and Michelle once told me they need to come to your home and do what's called an "Inventory" on what is being shipped. That means the shipper walks around the machine-unpacked and makes notes of condition before being packed. I used to pack all of my own machines and pack them like a cocoon with tons of blankets and wrap before NAVL even showed up. Well that is all good until you have a problem and need to file a claim.
Now what I do is wait for NAVL to show up and I do a 360 degree video or take pictures of the game being prepped. NAVL usually has enough blankets and stretch film but on occasion I have had to use some of my extra blankets to pack properly. You can assist the guys packing and instruct them on how you want it done, but they must pack it themselves in case there is a potential claim. I still have them pack it like a cocoon with blankets and stretch film.
-Also I recommend shipping with the legs on. Make sure the leg bolts are tightened properly to reduce the risk of cabinet damage.