Quoted from dgpinball:You're wrong on this point, if nobody had prepaid for WOZ, it wouldn't exist, simple as that. JJP decided to try to build a pinball company based on pre-orders and pre payment, and for the most part it has worked.
This is true, but not what Jack said during his seminars. I think people are getting upset because they were told something different.
He told the audience that he had plenty of capital and lots of people that wanted in on the action, but he was turning away investors at the time as everybody wanted in, but they were not needed. The pre-sales were created for collectors who wanted limited editions, NOT because he was cash poor. He made it very clear, and purposely went out of his way to explain, that the pre-orders were not the cash flow keeping his company afloat. He never said that the pre-orders were the capital needed to start his company, and went out of his way to dismiss that. (I am not saying that is what happened, but rather that is the message he wanted to convey that day)
Reality is that building a factory, infrastructure, part supplies, hiring a team, software development (OS, diagnostic system, + rules for that particular machine), taking care of quality control, customer support, and everything else involved is going to take time, especially with the first machine. The 2nd, 3rd, and 4th machines will be cake compared to the first one as the focus will be on the machines themselves and not the problems of making a factory along with the first pin.
I understand the frustration of waiting for a pin to be made as I was in on the first MM remake. Albeit not as fast as people want, the machines will come.