Have you tried power cycling it to see if same screen comes up?
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You can try and download/install latest code, maybe that will get you out of it. Make sure if you attempt that to follow their instructions on the site about checking the filename before installing.
Quoted from Mrtattooz:My buddy Jason said his backbock doesn't have that in his either. I'm going to try and update a USB tonight and see if that works. If not I'm going full refund!
I have Halloween #718 and my backbox looks like yours. You just happened to have this issue on a Friday when Spooky works Monday through Thursday, otherwise they would have you up and going again.
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