Zürich
Whew, just watched Halloween Kills. Worst one in a while, cringe galore.
(Topic ID: 300250)
Linked Games
Halloween (Blood Sucker Edition)
Spooky Pinball, 2021-
Halloween (Collectors Edition)
Spooky Pinball, 2021
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Halloween (Standard Edition)
Spooky Pinball, 2021
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3 weeks later
Quoted from SpookyLuke:I think a valuable lesson Bug and myself learned is how important getting information to the customers is. I think that we believed most people would wait to play it and see how it progresses to decide. However an early negative review or podcast can really go a long way toward making customers nervous. Many times these reviews are simply mislead or speculation. I think when we complete this flow chart and show how cool the code plan for the game is that will put many minds at ease. I even saw one comment that the game "only had 6 modes of different difficulty". He had no idea there were 4 other main modes aleady in plus a couple side modes with more coming. 2 wizard modes coming with a really cool game long strategy that ties into each or the blood collection system with a strategic reward store. That is entirely on us and we will do a better job of making sure we get that information out there. I think this latest code is actually really solid for this early on and it can become something special for sure. Lesson learned and we will continue to improve and be proactive with these things I'm the future. We have already hired a 2nd full time programmer and it's one of our main company goals to get farther ahead on code and designs in the future. We will be investing in that.
Would also help if Spooky would finally deliver the RZ code that was promised years ago instead of continuing to ignore the issue. Herema hoping Halloween is gonna end up just fine, but the way RZ has been abandonded and lied about is the main reason i remain skeptical until a great code is truly delivered.
Quoted from dnapac:Sure is a lot of bitching and moaning for the owners thread. Please move this over to the hype thread.
It's not 'bitching and moaning' but having a discussion. I didn't realize the only thing allowed in this thread is cheerleading.
9 months later
Quoted from mpdpvdpin:You have to be willing to tech your own game with the companies advice. He doesn’t sound like he wants to try. It has always been my advice that if you do not want to learn how to fix / maintain pinball machines than you should not buy pinball machines. It is very unfortunate that his game is experiencing problems. But it’s also nearly impossible to guarantee that nothing happens to a pin while being shipped. Ie: loose connectors, intermittent connections etc. It doesn’t sound to me like this buyer has gone through and reseated all connectors, checked voltages with a MM or anything to attempt to diagnose what is happening. I guess maybe he shouldn’t have to? But pinball is always pinball and it’s always hard and complicated. Especially with games that are packed to the gills with unique mechs. Perhaps he should have started with a simpler game. Just my assessment of the situation with the information provided here by the buyer. In hope it gets resolved without having to pay money for return shipping. If I were closer I’d go take a look myself.
Couldn't disagree more. Not everyone is tech-savy. This is piss poor service by Spooky. Imagine the mental gymnastics needed to blame the customer for a non-working game that cost 10k.
Quoted from mpdpvdpin:My comments in regards to this issue have nothing to do with this specific game or company. Wanna own pins? Learn how to fix em. Plain and simple. They are going to break. They all break. I have not put the blame on anyone at all. I’m just starting some simple facts / advice.
Yeah, that's an incredibly bad take and some seriously flawed logic. I own a plethora of things I couldn't fix/restore if my life depended on it. But I don't have to as there are specialists out there that are way more competent than I am when it comes to those items. If I bought a brand new TV that's not working, you'd expect me to fix it rather than the manufacturer? Come on.
To say 'well you should not own one then' is just rude and pretty stupid. The point was: If the game is broken out of the factory and can't be easily fixed, the manufacturer should absolutely cover the $600 tech fee. There's not a single reason the customer should pay that.
1 month later
Quoted from insight75:Looking forward to seeing the latest. Has to be better than the new Munsters movie I just watched. If you haven't seen it, please don't.
New Munsters was a pleasant surprise. A million times better than the last Halloween.
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