Quoted from GreenMachine19:Ok I’m out of ideas. I’ve reloaded the software. I’ve replaced the balls. I’ve reseated the solenoid bank 2 connector. I’ve upped the power on the coil. My game is at 6.5 degrees level per recommendation. I’ve checked all the trough switches in switch test. Anybody got anything else? My game works totally fine otherwise. Just can’t get balls out of the trough consistently. It seems to have gotten worse over time. It has to try multiple times to get a ball in the shooter lane. Does it need a longer duration pulse to get that ball to come out?
I haven't personally seen this problem before, but if you give our service tech a call on monday, I'm sure he will be able to help you out: 815-541-4940. You can also shoot us an email at [email protected]
The only thing I can think to check is that all your trough switches and optos are working. If any are faulty, I'm thinking the game might be trying to vary the coil power to clear a nonexistent jam. First, with an empty trough, go to the stuck switch test menu and see if any trough switches or optos, or jam optos are stuck on. Then go to the switch test menu; if you roll a ball into the empty trough, you should see all trough switches go active (6 switches, and one opto), then inactive (the last opto will stay active of course, since the ball comes to rest at it). Then if you manually push the eject coil to eject the ball, you should see the jam opto go active then inactive, along with the trough opto, which should go inactive too. You can even activate each switch with your finger under the playfield to test it. The optos are a bit harder to get your finger to to test.