The Gn'R in our gameroom was doing the same thing: it would often reboot. At first it seemed random, but we figured out that this would occur when folks got to the song selection screen (happening not every time, but at least 2-3 times per night).

The solution was to go into the network settings and enable beta code updates. Then the game will trigger an update for the beta code. It's a big download and it will take some time but after installing this beta code, we no longer have the rebooting issue. Makes no sense to me why this hasn't yet been fixed in regular updates and only in beta (their last regular code update was over 15 months ago)!

There are other (software?) issues with our game, like balls not locking on the guitar for multiball, but being released back to the playfield after a few seconds. I'm pretty sure this used to work when we first unboxed the game, it was so cool to have all those balls on the guitar headstock!

On a side note, just like with Dialed In, we're having a stuck on LED on one of the playfield light boards (in the USA map). It's ugly as hell, ruining all the light shows. This happened in the first 4 months after unboxing (just like it did with Dialed In). According to customer support, this issue is only fixable by replacing the whole board (sadly, at your own cost). And these boards are by no means cheap. Does anyone know if these LED issues can be fixed with some proper smt soldering gear, instead of replacing the whole board?

Haha you’re both kinda right. The ball lock issues, however did not start with the beta update. It was an issue before that.

It’s a bit hard for me to know exactly as I hardly ever play the game myself. But I will certainly take a look at that connector under the locks.

Thanks for the rules explanation regarding the multiball. This was certainly not common knowledge for me.

Thanks much!

Quick update, I haven't gotten around to checking the ball lock mech on the guitar yet. Hopefully I'll have a moment tonight during our Friday Night Pinball to check if the lock works properly, with the glass off. I do not have any game warnings or error messages about non-working switches though.

Ok, finally had some time to run the tests (the guitar locks test) but it looks like everything is a-okay. The 6 "switches" are working as are the two coils.

Ah, maybe it's just my ignorance and my limited knowledge of the game's rules.

In my memory, when I first got the game, I enjoyed filling that guitar lock with 6 balls. Reminded me of the 1994 Guns n' Roses by Data East (also in our game room). But nowadays, the game will keep letting balls go when I would expect them to stay locked up there for the big multiball. Could be me misunderstanding the rules. Or maybe stuff pertaining to the ball locks changed with a code update.

I'll give the game another play and give you a more detailed report of exactly what is happening.

It's a bit of a bummer. The game has a lot of potential, but right now it's kind of 'meh' for me. And to think it was one of my most anticipated games ever. It's just... There are a bunch of things I would like to see different, and most *can* be fixed with code (if an update ever comes out).

...But that's an entirely different topic and I've already hijacked this thread as it is.