Stern is saying their demo pins are display models and have no warranty now. I know a few people that have purchased these pins with the idea that there is a full warranty.

#4 5 years ago

MSC

Bold statement or not, it is the case with at least one guy who bought a demo machine. He has a playfield issue and Stern fired back saying that the machine purchased was a display model, as-is. I am going to follow up with the distro on this.

#6 5 years ago

MSC

D-Gottlieb

Pinside member

8y 55,800 1,986

I don't understand why you are being so hostile about this. This info I was given, with an email from Stern, to someone I know. This all happened yesterday. There was confusion as to the status of this particular pin. The distro is going to take care of it, so everything is good.

1 week later

#14 5 years ago

MSC

D-Gottlieb

Pinside member

8y 55,800 1,986

Seems to me that NOB is a made up term in order to justify a higher asking price.

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