Hello all, I just received a Guardians of the Galaxy Pro edition delivered today. NIB. Set it up, and we began to play. As soon as the pinball hit the Orb drop target, it dropped as it should, then when I shot the ball in the Orb, the drop target raised as it should, and kept the ball. It failed to release the ball nor shoot another ball in the shooter lane.
Then all the relays started to click as if it were looking for a ball. It timed out sometimes, and then the trough would kick out two balls thinking it was missing one. The game worked properly until you hit the Orb.
I contacted Stern and they referred me to the dealer I purchased from. Stern walked me through the drop target check and it worked. They said they're have been some problems with this particular drop target. My machine was manufactured three weeks ago. I asked why would they send out a product if they're aware of this problem? Anyway, they said call the dealer and have them order me a new drop target assembly so I can I stall it.
I then attempted to troubleshoot with the dealer. They were helpful but still nothing. I physically looked at it, nothing looked out of the ordinary. The drop target worked, obviously has power, but may be a board issue?
Any thoughts or assistance would be greatly appreciated. Thanks!