I just have to shout out how great the service is from Pinball Resource. I was working on a Mousin' Around Tuesday night and realized I needed several supplies. The next day, Wednesday, around noon, I called Steve and placed my order. Approximately 24 hours later, my order was delivered to my doorstep by UPS!! Literally by 1PM the very next day, my order was delivered. I know I'm in eastern PA so not a terribly great distance from PBR but still - that's fast service!! And this is not at all uncommon when I order from Steve.
On the other hand, I placed another order for supplies from a dealer that's maybe 50 miles or less from me that I have ordered from numerous times previously. I placed that order late Tuesday night, approximately 12 hours earlier than the order I placed with PBR. To date, I only have the automated response that my order was received and I will be notified when my order ships. Tonight will be 48 hours from the time I placed the order and apparently it has not shipped. Bummer. People should take a page out of Steve's book when it comes to order fulfillment! He's fast!