(Topic ID: 314001)

Great Service From The Pinball Resource!

By sbmania

1 year ago



Topic Stats

  • 3 posts
  • 3 Pinsiders participating
  • Latest reply 1 year ago by TAVsPlace
  • No one calls this topic a favorite

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    #1 1 year ago

    I just have to shout out how great the service is from Pinball Resource. I was working on a Mousin' Around Tuesday night and realized I needed several supplies. The next day, Wednesday, around noon, I called Steve and placed my order. Approximately 24 hours later, my order was delivered to my doorstep by UPS!! Literally by 1PM the very next day, my order was delivered. I know I'm in eastern PA so not a terribly great distance from PBR but still - that's fast service!! And this is not at all uncommon when I order from Steve.

    On the other hand, I placed another order for supplies from a dealer that's maybe 50 miles or less from me that I have ordered from numerous times previously. I placed that order late Tuesday night, approximately 12 hours earlier than the order I placed with PBR. To date, I only have the automated response that my order was received and I will be notified when my order ships. Tonight will be 48 hours from the time I placed the order and apparently it has not shipped. Bummer. People should take a page out of Steve's book when it comes to order fulfillment! He's fast!

    #2 1 year ago

    PBR is always my 1st place to buy from. 20 year customer.

    #3 1 year ago

    Agree PBR is awesome

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