Boerne, TX
A ton a informative insight and commentary on where they are at and where they are going
(Topic ID: 273548)
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Gomez talked about the “accessories” part of their business as a big deal going forward and how they were getting better at timing the toppers etc
Big suggestion George. Please make enough toppers and shooter rods like JP and STH to satisfy the demand.
It’s VERY frustrating when you are buying these games, LEs in my case, and you can’t even buy a freaking shooter rod!
Come on. Hire some more help to get this done
Quoted from Rdoyle1978:I’ve had to pack up a couple games recently to save space - the frickin games don’t even have sleds any more! So the corner protectors jut out and scrape up the floor. WTF Stern that probably costs $4
I’m at the pack em up stage too. Lol
Struggle with what to do. I like em all!
Quoted from sulli10:Extremely Interesting to listen to George. He is a business person that loves to create and develop pinball machines.
Second ,the comments about the forums are also interesting. People have a tendency to forget that the individuals involved in manufacturing games are human too. Some of the very personal criticisms that go towards well known individuals ,in all the companies , is very much over the top and provide no value. These people are very important to our hobby and sometimes a thank you is in order versus cheap shots about something/ one we do not know about the real story.
Stern is a business first that creates very cool hi end entertainment devices. They have to make a profit or they will close the doors and we all lose.
Also interesting to hear all the divisions that make up the company, manufacturing, sales, finance, development. All of these cost money and need to be factored into the overhead cost of building a machine.. it is just not the game BOM plus profit.
Well done
Well said, it's a shame they really can't "engage" the community here anymore. Also not good that he tells his people not to go look at the negative stuff.
Stern management has to use this forum as feedback and they react accordingly for the most part. The individuals that put in the passion and hard work on a daily basis, designers, programmers, artists etc. can be tough.
Nobody likes to see their hard work beaten down, especially over the top beatdowns.
Things have definitely changed over the years but Stern is still crushing it imo. Look at how far they have come over the last 8-10 years.
Quoted from seenev:Do you guys believe his statement about the uv kit being too expensive to include in stranger things? The guy is very charismatic but some of his statements seem a little disingenuous. He basically wrote off all of the accessory criticism with "They sold out quickly, therefore the haters are wrong." I guess all that matters is that there are people dumb enough to keep throwing money at them so why change? I find it a little ridiculous though to say that Stranger things, which had seemingly very little in its BOM, couldn't have included it.
Why wouldn't you believe it?
Yeah i do.
Quoted from TheLaw:Hes a salesman, that's his job. I dont really believe anything the top dogs say.
You are so cynical Law, it wasn't aboot "selling" anything 
He had a good explanation on the UV kit as to why they didn't disclose it up front.
Maybe they do it next time after the backlash they faced.
I don't believe they get up every day thinking of ways to F the customer.
Just the opposite, to "sell" more they have to get better every day and based on the last several pins it's working.
Quoted from liftmagnet:It was a good interview, but I will have to say that I was not sure whether to laugh or vomit when Gomez called Stern a "Lifestyle" brand...
"Lifestyle" brand is not what i'd describe it as either. Lol.
That made no sense along with the reasoning to show up at CES to announce a game when they make zero sales from that show?
Maybe they are trying to sell more "Supreme" type builds. Yeezy next? I'll take the bipolar edition
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