Quoted from Gundam_Pilot_:I am also waiting for a board from them. I ordered on 6/2 and was shipped a faulty board. After diagnosing, I reached back out to them and was confirmed a replacement on 8/12 . Ended up reaching out multiple times with no response since. Starting to feel a little worried about not getting a product.
Also to add, pinside shows that Pinball basement has logged on to pinside essentially everyday including today 9/1. So it's not particularly reassuring that contact is just being missed.
Seems like it’s a trend. He has been having health issues: https://pinside.com/pinball/forum/topic/unresolved-issue-with-pinball_basement-no-communication#post-6467184