I am still waiting for him to rectify my issue as well. I still have an unreplaced board from last year that was DOA. I have chalked it up to a loss at this point
I am still waiting for him to rectify my issue as well. I still have an unreplaced board from last year that was DOA. I have chalked it up to a loss at this point
Quoted from Butch2099:Wow! Over a year? I hope you get some resolution! International makes it that much harder.. Too late to do a chargeback?
We ordered a lot as we sell spare parts in Sweden, no possibility to do a chargeback. We didnt want to since we were promised to get our order. We recieved half of it, then complete silence...(a lil over a year now) hopefully he responds here doubt it though.
Else I hope someone take action in the states.
Goodnight and farewell, board shop is now dead.
I remember when the shop opened and was hopeful for them, and the community who could use the boards.
Victor Dumbass pinball makes great boards and has super communication, I have bought from him and could not be happier.
Quoted from wolftownjeff:Goodnight and farewell, board shop is now dead.
That doesn’t help those not on Pinside if he’s still selling elsewhere though.
If anyone looks at his reviews on FB he shouldn’t get much business there either. Down to direct sales on the site or at shows? Should be banned from future shows honestly. Burned enough people
I wonder how he will respond to people demanding refunds on his new advertisement posts. Who wants to try?
Quoted from Crash:I wonder how he will respond to people demanding refunds on his new advertisement posts. Who wants to try?
I'm sure the usual... It's going out next week and string them along
I think the string them along, is to get outside the window of a charge back. He is selling the concept of a working board to those who are desperate for one to get their pinball working.
Quoted from Tophervette:I think the string them along, is to get outside the window of a charge back. He is selling the concept of a working board to those who are desperate for one to get their pinball working.
Exactly! I liked the idea of reproduction boards, I just like the idea of not getting ripped off better..
Still no response even on his own thread!
For those interested, he now has every color of wire that Bally made posted on FB. Get your promise of wire and a free shipping label, before its too late. Maybe it is for personal consumption, and he is also rebuilding pinball in his basement too. This is like a bad soap opera on daytime TV. Will Butch get his boards? Will he get his money back from the credit card company? Will Charlie ever communicate to complaining consumers? Will some evil doer visit Charlie and demand satisfaction? Will Charlie dare to show up to a pinball show and face harsh criticism? How about reinventing himself with a new company name, but not changing his customer service? Inquiring minds want to see the next episode of this drama.
Quoted from Tophervette:For those interested, he now has every color of wire that Bally made posted on FB. Get your promise of wire and a free shipping label, before its too late. Maybe it is for personal consumption, and he is also rebuilding pinball in his basement too. This is like a bad soap opera on daytime TV. Will Butch get his boards? Will he get his money back from the credit card company? Will Charlie ever communicate to complaining consumers? Will some evil doer visit Charlie and demand satisfaction? Will Charlie dare to show up to a pinball show and face harsh criticism? How about reinventing himself with a new company name, but not changing his customer service? Inquiring minds want to see the next episode of this drama.
Will he be arrested for theft.
Quoted from Tophervette:For those interested, he now has every color of wire that Bally made posted on FB.
He has all 810 color striping variations available?
Quoted from Tophervette:This is like a bad soap opera on daytime TV. Will Butch get his boards? Will he get his money back from the credit card company? Will Charlie ever communicate to complaining consumers? Will some evil doer visit Charlie and demand satisfaction? Will Charlie dare to show up to a pinball show and face harsh criticism?
I don't want boards I can't trust, I'm refusing anything I get.
Got my local bank manager involved to push it along. I've made it clear if I don't win after he's admitted to not sending me anything I will pull every dime out of every account I have there.
Communication was actually good, all lies, but timely.
I remember somebody posted they were looking for him at Texas and he was already gone. Probably figured he had mine & my buddy's money to run while he can.
Quoted from Tophervette:Does it look like 810 color striping variations?>?
[quoted image]
I think he (basement) lifted that picture from HEP
Quoted from Tophervette:Does it look like 810 color striping variations?>?
[quoted image]
At least 143; maybe 160 or so.
Quoted from Tophervette:For those interested, he now has every color of wire that Bally made posted on FB. Get your promise of wire and a free shipping label, before its too late. Maybe it is for personal consumption, and he is also rebuilding pinball in his basement too. This is like a bad soap opera on daytime TV. Will Butch get his boards? Will he get his money back from the credit card company? Will Charlie ever communicate to complaining consumers? Will some evil doer visit Charlie and demand satisfaction? Will Charlie dare to show up to a pinball show and face harsh criticism? How about reinventing himself with a new company name, but not changing his customer service? Inquiring minds want to see the next episode of this drama.
If anybody needs wire, lemme know! I ship fast!
Quoted from ForceFlow:Moderation comment:
Normally, when there's a problem, we prefer to leave accounts active so that the lines of communication are kept open. That hopefully gives people a chance to to possibly resolve any issues.
Unfortunately, this particular member's behavior has made it clear that he rarely communicates when there is a problem, and the posts in this thread demonstrate he has little interest in resolving them to a customer's satisfaction.
While it is unfortunate that things have come to this, it's clear that this individual has made little effort to make improvements, and instead has resulted in a long line of unhappy customers with similar stories.
The moderation team does not support this behavior. Therefore, in the best interests of the community, the moderation team has opted to close this member's business and personal accounts on Pinside.
For anyone who currently has an unresolved issue with an order, all we can say is that since most of these orders were placed outside of Pinside, we have no control over those. The best option might be to follow a similar path that the OP of this thread did to at least get his money back.
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