Insurance companies only look out for themselves. The commercials on TV really make me laugh- "Nationwide is on your side", "Like a good neighbor, SF is there"-really? Until its time for them to pay out.

I got hit almost 1 year ago in a parking lot-young girl wasn't paying attention when she was backing out of a parking space and hit me while I was waiting to turn onto the street. I didn't file a report-but I did take pics on both vehicles damage and of her id/insurance card. So I take my truck to THEIR shop for an estimate (I wholesale Ford parts to body shops throughout the Chicago area and this place is a chop shop) and I got estimates from 3 shops I trust in my area. When their insurance company couldn't get a hold of their client-they denied my claim! So I had my lawyer send her a letter and viola-she starts cooperating. Finally 7 months later I get a check for $164.00-my shops estimated were in the $1000 range. They wont negotiate or pay for a rental so the 'chop shop' can fix it leaving me without transportation for a week. So now I have MY insurance involved (which I should have done to begin with).

Call your insurance company and let them handle it....that's what they get paid to do....