You’re a novice, which says it all. I would have been happy just getting a new playfield to swap in if there was a problem with the old one, and I would have had swapped out in about 15 minutes.

wishful thinking, and kind a ridiculous comment....I can totally understand his frustration

and the giant, ribbed, vibrating award of the day goes to...………...

that's what she said 15 minutes lol

He should based on his completely ridiculous comment....that being said not sure u want him near your house.

I “should” help?
Must not be a novice with meth...

In all seriousness, where is the issue beyond packing peanuts? Yank a dozen or so connectors and pop it back in, you’re done, end of story and we can all keep the violin packed up.

“He should” “not sure” Let’s leave all the decision making up to you.

And hey “u” I wasn’t offering.

It is a pretty quick swap if it was a populated playfield. Hit it with an air compressor to get the styrofoam out. I’m a small guy and I have no problem pulling these playfields in an out myself. An extra set of hands can’t hurt though. It’s all just connectors after that. Pretty quick plug and play.

Props to stern for doing the right thing. Apparently there was a defect and they replaced the whole populated playfield for you. Not sure what else you can ask for?

I ONLY will accept this award if it’s coming from your wife’s top drawer.

Clearly, which is probably a good thing

I think 15 minutes is a stretch. I agree it's just a series of connectors but a populated PF is awkward to slide in correctly without damaging unless you have help... maybe if you've done a hundred of them it gets easier; but I think even the most experienced it would take about twice that time.

Shit happens. Sometimes a screw falls off or connector bends/breaks.
In a perfect world maybe 20 minutes not likely... Just my 2 cents.

Welcome to pinball. I am sorry you need to do a playfield swap.

Not the end of the world. You'll learn more about your game. And your game will be better when you are finished.

Keep up the good work and you won't be a novice long. You'll be fixing and cleaning with the best of them. And your games will love you for it.

LTG : )

Honestly, who cares?
You can hope all you want, you don’t know me. It’s just pinball, not General Hospital.
Sticks and stones, love.

I once gave Whridlsoncestood a fully populated PF to restore and he grabbed it and carried it around like a stack of books. True story.

That being said I think some of these comments against the OP hold a lot of sarcasm...Pinball peeps being silly. If a 15 minute job takes someone else 2 hours to complete its all good if it’s done correctly. Now half a day from the OPs time = a beautiful new PF that will hold years of enjoyment.
Good on ya

That’s just it. To some people with more experience, this is business as usual, and not a big deal at all. I stand by my original comments, he’s a novice, as he said he is. It is a great day imo, when a play field shows up that’s new from Stern, doing the right thing and you can swap it in. I had an Iron Man playfield in and out of a game in 15 minutes, it’s not hard and it’s not rocket science.
It’s a bad day when your switch matrix is out of whack, a coil fries up, or your game just won’t boot.

Things get taken out of context constantly on here, he’ll be okay going forward and be better experienced because of it.
Now, time to get ready for Pintastic!
Peace and love and pop bumpers for all.

My 2 cents. I would have had it installed in less time than it took to respond to all these stupid comments, and post here about how hard it is.. Packing peanuts a problem?? Good grief.