Quoted from libtech:Thats just how Stern rolls now, no more replacing playfields that are defective, just had the same thing happen with my Game of Thrones had 7 inserts ghosting, and Sterns response was that it was normal.
Not supporting their product is going to coast them in the long run, I canceled my GOTG order that day.
Few of my inserts, not the worst ghosting Ive seen but 7 inserts on one playfield is normal?
Did you go through your distro? Your distro should help you out. Every time there is an unresolved issue, we stop buying from any manufacturer. We had an issue with our GB playfield and stopped buying until the issue was resolved. It took over 12 months and we are happy with the outcome. We are buying again. Vote with your wallet. It puts a bit of pressure on your distro to resolve issues.