Quoted from megalo17:To be fair, I am the second owner. Bought it with less than 40 plays. Sinking started shortly thereafter. I did attempt to go through the distributor, who passed along the request. 4 months after Stern accepted the request, no answer. While I'd love to take them to small claims court for a very well known manufacturers defect, it's not good for my blood pressure. C'est la vie...
Could it be that the first owner saw it coming and sold it early enough.