Man this sucks. I know the OP, he is a friend of mine. Definitely an issue here. I hope pinhead86 decides to at least open the communication back up.
I would like to say to pinhead86 that the OP is very honest, if he says there is a problem than there is a problem even if you were not aware. He asked the questions and expected the machine to be closer to as it was described. Open up the communication and work out a fair solution.
Hope this gets worked out.