Quoted from LOTR_breath:OK, so your battery back up is fine since it is retaining scores. You've proven that midnight madness works as long as the game is not powered off. I'd say software bug or inherent problem with Spike system? I don't own any Spike games(yet) so I can't really say much else.
Thanks for your assistance. Hopefully another GoT owner can confirm if their clock loses its setting as well. Then I'll know if this is an isolated case or an issue with my particular machine. I agree though, seems like a software bug.
Edit: I gave Stern a call, they are going to check it and let me know. When I hear back I'll post an update here.
Edit 2: Chaz at Stern promptly checked into this for me on a machine and with the devs and couldn't reproduce the issue so this isn't normal. They are recommending we replace the CPU board. My two experiences with Stern customer service so far have been great.