#83 and also have black discoloration on the lockdown bar, and a little on the side rails. Bought a new lockdown bar from Spooky but would like to see them step up for all of us having the same issues.

With a quick Google search, a powdercoating forum thread comes up with this quote (from 2009): "...all the veins need a clear coat for outdoor use. If its for indoor use and it isn't touched or handled regularly you can get away with out clear."

While my ACNC still looks great, my used AMH came with worn vein, and RZ looks susceptible.

Sounds like vein coating may not be ideal for pinball, but hopefully some clear coat solution works, as I really like the look/feel of it, particularly the heavy vein on ACNC.

Hobbit looks nice. Does Spooky do the work in house or use an outside contractor?

What I quoted wasn't related to pinball, but may explain why we're seeing issues.

Clear coat these days also isn't what it was, so perhaps taking some time to figure out, but Spooky is aware and trying to address it.

Thanks. Was this in the latest run of games?
I have a few friends getting the game soon.

It looks like they sprayed clear on the rails, but vein powder coat requires a clear powder. Their powder coater or spooky should stand behind the issue. Fingers crossed, as I have always loved spooky, but this is a manufacturing fault.

Agreed.

Do you ask a body shop for time in a booth or have access to one?

I'm still waffling how to safely apply spraymax 2k on my homebrew playfield. That stuff is pretty bad for your lungs and generally any exposed mucus membrane.

I’m expecting my #513 for next week delivery and will certainly keep an eye out for issues. Fingers crossed.

Spook will send you new trim if you email them. My Ultraman lockdown bar had issues after 60 plays.

29052B98-ECF9-4D7F-B603-20FE70909E01 (resized).jpeg

Spooky let me know last week that they are trying a new clear coat over the gold powder-coating and that they'll be shipping me a new set of rails and a lockdown bar.

Waiting impatiently.

Don't feel bad I got my Halloween today July 5th and set it up. I noticed the display looked as if someone hits it with a ball of some sort and the back of the machine was gouged from the factory.

To top it all off I got the start button and notice my right flipper isn't working and then 10 seconds later the machine starts smoking. I mean alot of smoke. So I now in the menu have 8 solenoids that aren't working. After paying 9k plus $495.00 shipping I want perfection.

Can't even pay the damn thing. Anyone have an idea as to what may have happened? Oh yea also when I went to slide the playfield back into the machine and it touched the huge wire loom covered in black coming from the backbox the display reset. I'm so bummed out. I hope Spookyb takes care of this for me

20220705_202525 (resized).jpg

So far it seems that spooky does the right thing and takes care of their customers. I’ve had a few issues with UM and their stepping up and taking care of it.

Yes I just spoke with AJ at Spooky Pinball and he was super amazing!!!!!! He is taking care of my issues and going above and beyond what I expected. That's the best customer service I've ever had. And that thing on the screen was just moisture lmao. It's gone now.

I am sure they will make it right like others on here ,just email or call

I just got Halloween CE yesterday and all was well. Went to play today and I'm being this screen. Can anyone help. I'm beyond frustrated with this company. My first machine delivered on July 5th started smoking and couldn't be fixed. So I just received this new one yesterday and played 4 games last night and 2 today. Went to turn it on to play again and this screen pops up. Have no idea why and how to make it go away.

20220812_190601 (resized).jpg

You may want to repost on the Halloween Owner's thread - a ton of traffic and Spooky resides... you should find quick response there.

I force a hand wash for anyone playing... the naturally oily/sweaty seem to react with the coating.

Starting to happen with ours now (about 8 months in) - needs a save feature like on p3 for long games so I can make people wash their hands again when they get sweaty... or maybe TEC coolers to keep hands cool on the lock bar lol.

I'd recommend anyone getting this shipped nib to strip the armor off the game and use spraymax 2k to clear.

My friends getting ready to play mine

Screen Shot 2022-09-22 at 4.56.27 AM (resized).png