Quoted from CrazyLevi:Ha that’s helpful.
To the OP, I would just say email Stern support you’ll hear back in a day or two. Could well be a simple solution, like on my Zep LE where the backbox lights wouldn’t turn on (turned out to be a misplaced jumper).
Let your distributor know too. But if it’s an easy solution the Stern guys will tell you quickly.
You aren’t the first person to have a brand new game arrive with issues, you’ll get it sorted out.
What he said.. almost every new and even new to me pin has needed some kind of adjustment or attention. Every time I move a pin or fire one up there's a sigh of relief when they boot up. I've had my STh projector not boot up right, pop bumpers start firing off, DP not boot up, games crash.. I've even successfully bricked my game trying to update it.. Unfortunately its part of owning these. But, yes.. you'll get it sorted out. GZ is awesome, and once its up and running, you will be very happy.