Quoted from swanng:The only Stern machine I would ever consider owning is Iron Maiden. And I have one already.
Ha that’s helpful.
To the OP, I would just say email Stern support you’ll hear back in a day or two. Could well be a simple solution, like on my Zep LE where the backbox lights wouldn’t turn on (turned out to be a misplaced jumper).
Let your distributor know too. But if it’s an easy solution the Stern guys will tell you quickly.
You aren’t the first person to have a brand new game arrive with issues, you’ll get it sorted out.