Quoted from HookedonPinonics:

You're asking me if the Abess family were broke how would that change the situation? If that is what is being asked then that takes being able to fix the issue a bit harder to do. We can all admit that this playfield quality issue is not some easy cheap thing. I think we can all see how stopping a line and finding a new contractor to do the work is extremely expensive. We can also believe that sending out new playfields is a costly deal as well. This all comes down to money. If you do not have the money then you make do. You tell your customers "sorry but if we fix this issue we will be done so either deal with it or no more JJP". If you truly cared for your customers you would come out and say "we are extremely sorry for all of this. Please work with us as we deal with these unfortunate issues".
But they are not broke. They have the resources to fix the issue. They haven't fixed it. They have shown no ambition to fix it and they have not communicated at all about the issue. So why is that? I am just trying to open a conversation on this because no one is holding them accountable for this or asking them this. They can do it. They could do a lot of things with the billions they have. I am not anti rich or anti wealthy or whatever posters want to label me (maybe a bit anti on having multiple billions for that is just dumb). I simply came out and said that the Abess family can fix this issue yet they wont do it. If they truly cared about it, it would be fixed. Why on earth are people defending these individuals? They will not replace your playfields! The only solution they have is to buy it back from you and tell you to F&^# off!
And if the next question is "well what if they only put a certain amount of investment in JJP and its not enough to fix the issue" Then that goes back to my statement that they don't care enough then to invest more money into it to fix it. For me it all goes down to caring enough. If they cared enough they would fix it. That is totally and reasonably fine to only invest a certain amount in a company. There is nothing wrong with that. Doesn't mean they are bad people. I never said they were. I just stated they don't care enough.

Quoted from HookedonPinonics:

Maybe I am mistaken here but are the Abess Father and Son team majority owners in JJP? Did they not pump a bunch a money to become majority owners and to also keep it going? When did I say that just because you have money makes you know how to fix these issues. You pay someone to fix the issues. Or invest the money in other technologies. They are the ones running the show there from what I have heard and understand. It's their decision to not replace playfields. Its their decision to not fire Mirco and get someone else to do it. It's their decision to put money into the business to make a good product. Why is this being spun on me hating them cause they are rich!? I am not asking them to put their lab coats on and figure it out. I am stating that if they cared enough they would dig into the problem and spend their money to get it fixed. They have not! Why can't you understand this? Its the investors/owners job to put the people in place to fix the issues. If they placed the wrong people in those positions it is on them. No biggie. They then use money to hire/entice better people to get the job done.

Quoted from High_End_Pins:

If you have to wait ten months or even ten weeks you are not using the right product for the application.
For a playfield a product that is installable in 2 weeks is appropriate.
If it is not then it’s the wrong product.
Hardening takes place in a short window. Say 4-8 hours. Curing takes place in a longer period. It can be 2-4 months depending on many factors such as hardner,climate,application thickness and even humidity.
Most manufacturers of these coating materials say wait six months before waxing to insure you don’t seal a surface before full cure but that is because they are factoring in worst case scenarios and potential unknowns to be in the safe side for warranty concerns.
If a finish is no good that is instant. It might become evident in an hour,a week or six months.
No amount of cure time past true hardening or waiting through that two week window will change that. If the finish is appropriate for its intended use it will perform properly as intended. If not it just won’t.
I hate to keep going on and on here .I don’t really care about JJP playfields at all but I know about coatings and playfields in general and there is just so much misinformation when it comes to the subject when it comes to pinball that it can be tough to keep my knowledge on the subject to myself.

Quoted from romulusx:

Does Jack have any say at all in this?Man if I was Eric,Keefer or any of the super talented guys that make these great games like GnR happen I would be so pissed off.Can you imagine putting all the effort into this and now it's being shit on by the fuckers who do the playfields!Somebody (like Jack) needs to come on here and help us straighten this shit out.

Quoted from High_End_Pins:

If you have to wait ten months or even ten weeks you are not using the right product for the application.
For a playfield a product that is installable in 2 weeks is appropriate.
If it is not then it’s the wrong product.
Hardening takes place in a short window. Say 4-8 hours. Curing takes place in a longer period. It can be 2-4 months depending on many factors such as hardner,climate,application thickness and even humidity.
Most manufacturers of these coating materials say wait six months before waxing to insure you don’t seal a surface before full cure but that is because they are factoring in worst case scenarios and potential unknowns to be in the safe side for warranty concerns.
If a finish is no good that is instant. It might become evident in an hour,a week or six months.
No amount of cure time past true hardening or waiting through that two week window will change that. If the finish is appropriate for its intended use it will perform properly as intended. If not it just won’t.
I hate to keep going on and on here .I don’t really care about JJP playfields at all but I know about coatings and playfields in general and there is just so much misinformation when it comes to the subject when it comes to pinball that it can be tough to keep my knowledge on the subject to myself.

Quoted from Extraballz:

Thank you for this. I certainly trust your information on this subject. It is what many of us have thought for quite a while now.

Quoted from Eskaybee:

Question for the experts (are we all experts here? Haha). When I get my washers, would it be wise to put a small piece of Mylar over the affected area, then the washer, then the post?
My biggest concern isn’t just concealment, but prevention of it spreading and getting worse.
[quoted image]

Quoted from High_End_Pins:

Same process I just detailed on a direct off the shelf Mirco IJ. [quoted image][quoted image]
Tight. [quoted image]
Results. [quoted image][quoted image]
Good to know I am not wasting my time reclearing them.

Quoted from woody76:

he also mentions less torque as well, but all this is just a patch. they need to dive in and fix the real issue.

Quoted from High_End_Pins:

Yes. All this is prevention and accommodation of the problem.
The solution is going to come down to a change in process and or chemistry.
When I reclear them I am changing the chemistry of the top coat. That’s all I can do at this stage.
I put the washers in there to take the other factors out of the equation and hand assembly the games.
I haven’t had any problems at all and I have no reservations about building games around these playfields with those provisions but it’s a process.

Quoted from JodyG:

Stern does a clear coat layer, then art, then clear again.

Quoted from Damonator:

"we know there's a problem for some folks and they will be compensated" would go a long ways to settle down the chatter.

Quoted from BMore-Pinball:

Everybody is claiming the value is higher than retail, even with the chipping and bubbling playfield
Just Curious - which one of you who don't already have a CE are willing to buy one with a defective PF for $15 grand .... not me
I would rather pay more for a defect free one or buy an LE down the line if they can fix this issue with certainty

Quoted from Supermans:

JJP needs to implement this simple fix into all of their future playfields and the problem will be solved.

Quoted from gliebig:

Unless they change their processes, a replacement playfield is going to shit the bed also. Not sure why everyone thinks the replacement playfields will be defect free. They'll still be garbage.

Quoted from gunstarhero:

I’m sure the hope is with longer curing time, proper assembly and maybe some slight reworking that you won’t see the same kind of damage being done at the posts.

Quoted from wrb1977:

If there is, I will gladly edit my post and the other thread if there is someone else on Pinside more appropriate to handle this. He’s the only Pinsider I know that says Jersey Jack Pinball in his profile.

Quoted from JohnTTwo:

I did call Jack left a message, but never heard back from him.

Quoted from seenev:

Didn't they offer half price PotC playfields to people with issues and then later refund the payment when they finally acknowledged the problem?

Quoted from Phbooms:

Start bombing Slash's facebook, instagram, or anything he might look at with pictures of playfields falling apart demanding he do something for his fans and pinball in general.. He was SOO important during the build and proud of the machine that he should feel ashamed of being part of this debacle at this point. He called Mcartney now he needs to call JJP and tell them to fix the issues or pull his name and all assets off any games moving forward. Bet that would give alittle extra umph to the call to arms over this bullshit if he actually took notice and cares enough to speak up since his name, music, hat, band, face, voice and supposedly some design went into this game.

Quoted from micro:

I just put in my claim and was asked to send pictures today which I did (these).
Will the iron method do any good here? It does seem like there is a pool going on that could be flattened. I’d imagine it will help to level that high point out, but I’d imagine the white marks will remain.
Mylar rings and plastic washers on order, but maybe I’ll need to use another washer to actually cover the wear. I guess I’ll find out in a week or so. [quoted image][quoted image]

Quoted from TigerLaw:

Has Mirco made any statement that they view the playfield quality as acceptable or touted their “quality products”?