Quoted from PinMonk:They legally can't sell it as new, so it has to be refurbished and sold as such or destroyed.
It makes the fact that they aren't offering an at-cost spare playfield even crazier. It literally cost them NOTHING but some administration. And if throughput is the issue, offer an IOU for when production cools down and they have some playfields to spare. This idiotic new stance is a self-inflicted wound that's completely unnecessary.
What good does an at-cost spare playfield do if it's made by Mirco? Or even a populated playfield if the problem isn't fixed? What happens when that playfield fails in your game? Selling or getting a refund seem like the only ways you can guarantee that you won't have a defective game.
