All - After much discussion with the good folks at Stern, it has been made clear to me that a playfield replacement will not be forthcoming. I am not starting this thread to create endless debates about Stern quality. The intent of this thread is simple, document the process of stripping down a playfield, having it professionally cleared, and reasssembling. I can't guarantee it will be super exciting but it may be useful for some considering this route. Please let me know if you have any questions or would like to see pics/videos of the disassembly process. My goal will be to complete the teardown by next Tuesday. And awaaaaaaaay we go!
Note: Stern's support department and staff have been nothing short of professional throughout the process. I firmly believe their hands are tied. Again, I really don't want to turn this into a Stern bashing thread. I appreciate Stern keeping the pinball hobby alive. I believe they took a controversial position on playfield replacements but I respect their decision.
Here is the chipping that occurred on my playfield within 20 plays. Honestly, it hasn't been played a whole lot but I imagine it will only get worse with play. As you can see, there is a big chip and below it is lifted. I see similar lifting at the drain hole.