Since yesterday my distributer stopped with making predictions on my GB LE and said "The production schedule has been changed because of the many orders. I'll let you know when they have arrived".
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Since yesterday my distributer stopped with making predictions on my GB LE and said "The production schedule has been changed because of the many orders. I'll let you know when they have arrived".
Just got an email from the local distributor: Container with GB LE's wil be shipped from Chicago to Netherlands/Belgium first week of July to arrive in the last week in July.
Cancelled my GB LE #340, would have been delivered tomorrow. Distributor does not acknowledge European and Ducth consumer rights apply on this purchase and warranty. And the Stern factory warranty with the current issues are not worth the risk to me for a purchase of 9700 euros. (10640 dollars due to import and VAT). Pinball is much fun but not that much
Quoted from ledge:what does the Stern Factory "warranty" actually cover?.. defective playfields?.
2 months on game logic, 9 months on DMD display. And that's it. SO playfields, no.
"WARRANTY PERIODS ARE EFFECTIVE FROM THE INITIAL DATE OF SHIPMENT FROM SELLER TO DISTRIBUTOR."
Takes two to three weeks to get from US to EU....From Seller to Distributor....halve of your warranty periode gone due to shipping across the world.
Quoted from Rensh:Dutch and European law exceeds the factory warranty. I am willing to bet this distributor will have a tough time in court if he wanna stick to the factory warranty. A year is minimum no matter what stern says. Distributor has to obey the law like we all.
But than, do you wanna be in a fight like this? Frankly speaking I would not be to worried however about electrical issues warranty, they will get solved I am quite sure no matter what stern official warranty is. It's more about playfield defects which are more subjective.
Dutch and European law exceeds the factory warrants. I know, but the Distributeur does not want to acknowledge that, not even when I pointed out the articles in the law stating it. So I want no hassle over a pinball machine, so I cancelled.
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