(Topic ID: 158155)

Ghostbusters Club - We Got One!!!

By 30FathomDave

8 years ago


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There are 12,817 posts in this topic. You are on page 256 of 257.
#12751 32 days ago
Quoted from Sirgubster9:

My thoughts with bad worn gear motor is would it try to work every time rather than trying once and then never trying again.
I can check the switches, but when in test mode I am choosing to move the slimmer the motor doesn't move at all. Doesn't the motor moving activate the switches? Or is it the other way around? I do have my playfield in the upright position right now so I could watch what happens when I tried the slimmer test and absolutely nothing happens. Are you suggesting i should just manually press the switches?

When my slimer stopped, I had to kinda work the situation from what wasn't happening.
In your case, u hear a noise, and have no movement.
What I did to solve my issue was manually activate one switch, in test mode to see if the motor would move either CW then activate the other switch for CCW until I had movement. Which I only had in one direction.
Next I turned game off, put my meter on switch and tested for continuity when NO or NC. These tiny switches take a beating and the little button wears down and just fails.
With the motor, I believe it can be powered by a small battery if disconnected to test it.

#12752 32 days ago
Quoted from cottonm4:

When you talk to them ask for the link to the troubleshooting guide. It is like a computer flow chart and walks you thru everything. I can't find the link.
But all the guys have is the owner manual and this trouble shooting guide to get all of their answers. The guy who helped me was a washing machine repair guy in another life.

I Have the service and operation manual. But I don't have that guide your talking about. And thank you for the number I'll try calling him when I'm in front of the machine and hopefully they can help me out.

#12753 32 days ago
Quoted from eyeamred2u:

When my slimer stopped, I had to kinda work the situation from what wasn't happening.
In your case, u hear a noise, and have no movement.
What I did to solve my issue was manually activate one switch, in test mode to see if the motor would move either CW then activate the other switch for CCW until I had movement. Which I only had in one direction.
Next I turned game off, put my meter on switch and tested for continuity when NO or NC. These tiny switches take a beating and the little button wears down and just fails.
With the motor, I believe it can be powered by a small battery if disconnected to test it.

Ohhh ok that makes sense. I'll see if I can try and do this as well. I was under the impression that when I went to diagnostics mode and did the slimmer test it was bypassing all the switches and just attempting to activate the motor directly but seems like I was wrong with that thought.

I hear a noise and then no movement but only on the first try after that nothing no sound nothing until I unplug power from node board and plug back in then I get that noise again one time.

So what ended up being wrong with yours? Needed new switches?

#12754 32 days ago
Quoted from Sirgubster9:

Ohhh ok that makes sense. I'll see if I can try and do this as well. I was under the impression that when I went to diagnostics mode and did the slimmer test it was bypassing all the switches and just attempting to activate the motor directly but seems like I was wrong with that thought.
I hear a noise and then no movement but only on the first try after that nothing no sound nothing until I unplug power from node board and plug back in then I get that noise again one time.
So what ended up being wrong with yours? Needed new switches?

Yea, I had one(1) bad microswitch. So I just replaced both, since it seemed like the smartest approach.

It is best to have a friend to help, but it can be done alone to activate the test button and the switch, just takes a bit of reaching.

I also made sure that slimer was not binding on the upper playfield as well. That his arm had all parts in good shape, not worn, broken or missing.
If you need morr help, shoot me a message and we can chat on the phone. We will get you up and running unless you get help from Stern tech support.

Ken

#12755 32 days ago
Quoted from eyeamred2u:

Yea, I had one(1) bad microswitch. So I just replaced both, since it seemed like the smartest approach.
It is best to have a friend to help, but it can be done alone to activate the test button and the switch, just takes a bit of reaching.
I also made sure that slimer was not binding on the upper playfield as well. That his arm had all parts in good shape, not worn, broken or missing.
If you need morr help, shoot me a message and we can chat on the phone. We will get you up and running unless you get help from Stern tech support.
Ken

Thanks sooo much! I'll see what I can do on my own With the information you provided me and then I'll message you if I fail. Seriously super appreciate it. Thanks.

#12756 32 days ago
Quoted from Sirgubster9:

Thanks sooo much! I'll see what I can do on my own With the information you provided me and then I'll message you if I fail. Seriously super appreciate it. Thanks.

Keep us posted.

#12757 32 days ago

Tested both switches. Nothing seems to happen. They both trigger. One 33, one 44 or 34 i think it is. And then there is a 60 that I can't seem to trigger. But no matter what I do the motor does absolute nothing. I think it might be just a dead motor maybe?

#12758 32 days ago
Quoted from Sirgubster9:

I think it might be just a dead motor maybe?

Possibly. Call support.

#12759 32 days ago

Anyone have the walking Stay Puft mod from Jan’s? I just installed mine. It walks randomly so I know it works. Went to stay puft mode and he did not walk during the mode. Not sure if it is supposed to but man, it would be a lot cooler if it did.

#12760 32 days ago
Quoted from Sheev_Palpatine:

Anyone have the walking Stay Puft mod from Jan’s? I just installed mine. It walks randomly so I know it works. Went to stay puft mode and he did not walk during the mode. Not sure if it is supposed to but man, it would be a lot cooler if it did.

IMG_2751 (resized).jpegIMG_2751 (resized).jpeg
#12761 32 days ago

Ok I was in mode 2 I guess. Seems to be working better now. Thank you.

#12762 32 days ago
Quoted from Sheev_Palpatine:

Ok I was in mode 2 I guess. Seems to be working better now. Thank you.

You’re welcome! Glad it works now.

#12763 32 days ago
Quoted from cottonm4:

Possibly. Call support.

Going to try and give them a call tomorrow. Thanks. I was trying to line up being in front of the machine with them on the phone but I think the time difference and my job will make that difficult.

#12764 32 days ago
Quoted from cottonm4:

Possibly. Call support.

In my experience, stern support sucks. LOL. They strung me for a YEAR on my NIB Mando, had no clue or support on my GB, misdiagnosed my SW issue costing me $800 in unnecessary parts and pushing me off to buy parts is distros. Pinside fixed issues, not stern support. Pinside peers have always been more helpful than stern support in my multiple experiences. But, this is just my experience.

#12765 31 days ago
Quoted from Sirgubster9:

Going to try and give them a call tomorrow. Thanks. I was trying to line up being in front of the machine with them on the phone but I think the time difference and my job will make that difficult.

The 2 microswitches are a bit tricky to activate but not difficult as they are opposite each other. What I did was just disconnect the main stem so I could fully activate the switches and not worry about anything else. You should make marks of the original positions when disassembling.

#12766 31 days ago
Quoted from Sirgubster9:

Going to try and give them a call tomorrow. Thanks. I was trying to line up being in front of the machine with them on the phone but I think the time difference and my job will make that difficult.

You will not need to be in front of your pin. If you can describe what is happening, or not happening, that should work. I was in my office and talking with him on the phone. The pin was in the game room.

Quoted from Riefepeters:

In my experience, stern support sucks. LOL. They strung me for a YEAR on my NIB Mando, had no clue or support on my GB, misdiagnosed my SW issue costing me $800 in unnecessary parts and pushing me off to buy parts is distros. Pinside fixed issues, not stern support. Pinside peers have always been more helpful than stern support in my multiple experiences. But, this is just my experience.

The left sling magnet on my GB Premium was not working. I called support and got lucky with the guy who was the support specialist. He diagnosed my problem ( and it was a simple problem ) as the sling switch being closed. I opened up the switch and my problem went away. Trouble is that I went and bought the node board( a pinside suggestion) for a little over $100.00 before I made the call. Obviously, my experience was better than yours.

I suppose Stern Support is like any other job. Some technicians are better than others. But I was a bit taken aback when the guy told me that all support had to work with in troubleshooting problems was the owner's manual and that flow chart trouble shooting guide that I used to have the link to. That's all. No special tools. No nothing other than that guide. I'll look thru some of my old posts later as I think I linked it to my pinside post.

#12767 31 days ago
Quoted from cottonm4:

You will not need to be in front of your pin. If you can describe what is happening, or not happening, that should work. I was in my office and talking with him on the phone. The pin was in the game room.

The left sling magnet on my GB Premium was not working. I called support and got lucky with the guy who was the support specialist. He diagnosed my problem ( and it was a simple problem ) as the sling switch being closed. I opened up the switch and my problem went away. Trouble is that I went and bought the node board( a pinside suggestion) for a little over $100.00 before I made the call. Obviously, my experience was better than yours.
I suppose Stern Support is like any other job. Some technicians are better than others. But I was a bit taken aback when the guy told me that all support had to work with in troubleshooting problems was the owner's manual and that flow chart trouble shooting guide that I used to have the link to. That's all. No special tools. No nothing other than that guide. I'll look thru some of my old posts later as I think I linked it to my pinside post.

in my experience pinside support has been absolutely amazing! I havent really ever dealt with customer support, but its worth a try. I keep forgetting to get my serial number when I have access to the machine though, Ill write it down and give them a call next week and see what happens. Hope i get our guy instead of the other guys guy ha ha. thanks.

#12768 31 days ago

Hi guys has anyone purchased one of these shooters from perfect plunge? The pictures make it seem like the 3d print quality might be pretty not great... any of you guys have one and like or dislike and or have pictures of it on your machine? My goal was to get one of the stern white ones, normally Im not a huge stern plunger guy, but that one just looked so perfect i thought, but i hear those are very difficult to come by

https://pinside.com/pinball/shops/shop/1414-perfect-plunge/11207-ghostbusters-shooter-rod

#12769 31 days ago
Quoted from Sirgubster9:

Hi guys has anyone purchased one of these shooters from perfect plunge? The pictures make it seem like the 3d print quality might be pretty not great... any of you guys have one and like or dislike and or have pictures of it on your machine? My goal was to get one of the stern white ones, normally Im not a huge stern plunger guy, but that one just looked so perfect i thought, but i hear those are very difficult to come by
https://pinside.com/pinball/shops/shop/1414-perfect-plunge/11207-ghostbusters-shooter-rod

I haven’t tried this one but have had my eye on the one by Hooked on Pinball, if you’d like another option. I’ve purchased several other things from Hooked and the quality is top notch. And you’re right, the Stern original is hard to come by and ridiculously expensive for what it is.

https://www.hookedonpinball.com/store/p231/Ghostbusters-Pinball-Mod-Shooter-Rod.html#/

#12770 31 days ago

Does anyone have a left side cabinet decal for a
GB Pro, that you’d be willing to part with??

#12771 31 days ago
Quoted from BoilerUp:

I haven’t tried this one but have had my eye on the one by Hooked on Pinball, if you’d like another option. I’ve purchased several other things from Hooked and the quality is top notch. And you’re right, the Stern original is hard to come by and ridiculously expensive for what it is.
https://www.hookedonpinball.com/store/p231/Ghostbusters-Pinball-Mod-Shooter-Rod.html#/

ya ive been looking at the one a bunch too, i just thought the white made more sense because of the white ghost and what not. the glow in the dark is pretty fun though. Might end up pulling the trigger on that one......

#12772 31 days ago
Quoted from qbass187:

Does anyone have a left side cabinet decal for a
GB Pro, that you’d be willing to part with??

Sounds like you are searching for the Holy Grail.

Good luck to you.

#12773 31 days ago
Quoted from cottonm4:

Sounds like you are searching for the Holy Grail.
Good luck to you.

Yeah? Is that one piece hard to find? I’ve got the other four which seemed to be readily available.

#12774 31 days ago
Quoted from BoilerUp:

I haven’t tried this one but have had my eye on the one by Hooked on Pinball, if you’d like another option. I’ve purchased several other things from Hooked and the quality is top notch. And you’re right, the Stern original is hard to come by and ridiculously expensive for what it is.
https://www.hookedonpinball.com/store/p231/Ghostbusters-Pinball-Mod-Shooter-Rod.html#/

hooked gear is great quality and the shooter is very nice...

#12775 31 days ago
Quoted from eyeamred2u:

The 2 microswitches are a bit tricky to activate but not difficult as they are opposite each other. What I did was just disconnect the main stem so I could fully activate the switches and not worry about anything else. You should make marks of the original positions when disassembling.

So i know I'm supposed to call tech support but something odd just happened. I realized I was on version 1.16 so I updated to the newest 1.17, everything went fine then started a game hit the ghost and game got all glitchy and said node board 10.42 error then game reset, everything was fine until I hit ghost and then exact same error. Turned off slimmer motor and now no error. So that makes me think I need a new node board right? And before without the update it wasn't able to detect that? Just curious on quick thoughts, not trying to annoy anyone I certainly will call tech support during the week

#12776 30 days ago
Quoted from Sirgubster9:

So i know I'm supposed to call tech support but something odd just happened. I realized I was on version 1.16 so I updated to the newest 1.17, everything went fine then started a game hit the ghost and game got all glitchy and said node board 10.42 error then game reset, everything was fine until I hit ghost and then exact same error. Turned off slimmer motor and now no error. So that makes me think I need a new node board right? And before without the update it wasn't able to detect that? Just curious on quick thoughts, not trying to annoy anyone I certainly will call tech support during the week

Above my pay grade. Hopefully Tech Support can help.
Is that a Collision Error? I know there is a good technical document from Stern on this?

Read Here:

https://sternpinball.com/wp-content/uploads/2020/11/SPIKE-System-Manual.pdf

#12777 30 days ago
Quoted from Sirgubster9:

So i know I'm supposed to call tech support but something odd just happened. I realized I was on version 1.16 so I updated to the newest 1.17, everything went fine then started a game hit the ghost and game got all glitchy and said node board 10.42 error then game reset, everything was fine until I hit ghost and then exact same error. Turned off slimmer motor and now no error. So that makes me think I need a new node board right? And before without the update it wasn't able to detect that? Just curious on quick thoughts, not trying to annoy anyone I certainly will call tech support during the week

I found my old post on calling tech support.

Quoted from cottonm4:

Call Stern tech support. Two guys, Adam and Eddie are great to help out. It does not matter if your warranty is gone. They will help you !
Stern has a bigger than life number you can call. Not at all like some of these shops that bury their contact information so you don't bother them.
https://sternpinball.com/support/
Get your serial number handy and call them ! The phone number is in the link.

This was 2 years ago so both of these guys may have moved on.

Quoted from cottonm4:

Well, boys and girls, I am now the proud owner of a spare Node 9 board. I got with Eddie at Stern support and he starts walking me through items to check. And I should have known better.
The left hand sling shot switch contacts were stuck together. Per Eddie, when this happens the operating system will ignore closed switches after a period of time.
When I pulled the sling plastic to have a look I could see the switches closed together. And from working on my old Stern pins, I could see where someone (probably) the previous owner had "rolled" the switch that is contacted by the ring rubber to bring the contacts closer together and he made it to where they were always closed.
=============================================
Note to dipshit self: When a switch is acting dead, have a physical look at the switch and make sure to switch contacts are not stuck together.
[quoted image]

In reviewing my several posts that addressed my dead magna sling, someone told me to look at the sling switches and said if they were closed I would have a sling be out of action. I looked and thought I saw the switch as being opened. My mistake. A pinsider told me what to look for and I missed it and bought a node board when I did not need to. Plus 1 for Pinsider help. Minus 1 for me being blind.
----------------------------------------------------------------------------------------

I found the link to the troubleshooting guide for Spike systems. I don't know if this is going to help you with your Slimer action, though.

When you call tech support this guide is all they have.

https://sternpinball.com/wp-content/uploads/2020/11/SPIKE-System-Manual.pdf

#12778 30 days ago

Is there a battery in this system? Lost all my high scores and I can’t find a battery

#12779 30 days ago
Quoted from Zooski:

Is there a battery in this system? Lost all my high scores and I can’t find a battery

Yes, there a coin cell battery on the main board that needs changing every few years.

#12780 30 days ago
Quoted from Zooski:

Is there a battery in this system? Lost all my high scores and I can’t find a battery

On these games the battery keeps track of the time only, not the scores. Did you update the game code recently?

My battery has been dead for a long time, the time is always wrong, but all my scores are intact. Only time I lost them is when I updated the code.

#12781 29 days ago

I lost scores but haven’t updated the game. How is that done? Replaced the battery and it seems to be losing the scores

#12782 29 days ago

I meant seems to be keeping the scores

#12783 28 days ago

Anyone know what the last update was numbered? Not sure if I have the latest one

#12784 28 days ago
Quoted from Zooski:

Anyone know what the last update was numbered? Not sure if I have the latest one

Do you mean "what is the last released code version"? Just check Stern's website.

https://sternpinball.com/support/game-code/

1.17, by the way.

#12785 28 days ago

Yes. Thank you! How do you load the updates? That would be the first time for me doing that.

#12786 28 days ago
Quoted from Zooski:

Yes. Thank you! How do you load the updates? That would be the first time for me doing that.

The readme at the code site (https://sternpinball.com/support/game-code/) tells you exactly what you need to do:

Update instructions:
1 - Download the spk file
2 - Copy only the spk file to the root level of a FAT32 formatted USB stick.
3 - Power game off
4 - Insert USB stick
5 - Turn on game
6 - After game boots up it will give the option for software update
8 - Volume buttons change options for full or quick update. Enter selects the
option and starts the update.
9 - Once update is completed game will prompt user to power game off and
remove USB stick.

#12787 27 days ago

So this is how it looks from the other side.

pasted_image (resized).jpegpasted_image (resized).jpeg
#12788 27 days ago

Man the gap between the flippers makes this game way too hard..

#12789 27 days ago

I always find it interesting when people say this - I have no issue with the gap. Neither does my 7 year old. I actually bought the floating stopper and never installed it. We have a premium. Do you have the gate stopper to prevent the STDM balls?

Quoted from pacman11:

Man the gap between the flippers makes this game way too hard..

-1
#12790 27 days ago
Quoted from djsolzs:

I always find it interesting when people say this - I have no issue with the gap. Neither does my 7 year old. I actually bought the floating stopper and never installed it. We have a premium. Do you have the gate stopper to prevent the STDM balls?

I don't understand this complaint either. My used machine actually came with one of those floating center pins installed. I took it out immediately because I thought the relatively sharp point could damage the playfield. But I don't think the gap makes GB harder. In Premium at least, the unpredictability of the slings and having double inlanes are what make it more difficult. Double inlanes, IMO, are bad because a bounce off the top of the sling will head straight towards the outlane instead of some rubber or something else that could be used to nudge out of the danger zone.

#12791 27 days ago

My GBLE is now blowing node board 8 (twice within 30 plays after being fine since NIB). what should i look for? Can't afford to buy 100 node boards to keep in stock.......

#12792 27 days ago

yeah, it has been said before and comes up often. For those that don't know all of Trudeau games like Creature The Black Lagoon etc as it has a wider flipper gap at 7" 1/8" (centre of flipper post to centre of flipper post) and standard gap is 7" on most other games. The gap appears bigger on this game as the flippers are a little more dropped especially on the first 6 months of game production.

In addition the first 6 months of production the outer lane guides were lower but this was corrected at the factory by not pushing down as much.

#12793 27 days ago

Put carrot flippers on my pro, I like it makes the right ramp a makeable shot

#12794 27 days ago

I feel like the prem is so much diff from the pro in the way that it shoots - i could be crazy though

Quoted from rwmech5:

Put carrot flippers on my pro, I like it makes the right ramp a makeable shot

#12795 27 days ago

Hey, question for everyone, I need to replace the switch at the top of the subway ramp. Has anyone tried other styles of switches? This version took adjustments here and there.

Lesson learned, make sure the balls aren’t locked in the containment unit when you lift up the playfield.

#12796 27 days ago
Quoted from TicTacSeth:

Hey, question for everyone, I need to replace the switch at the top of the subway ramp. Has anyone tried other styles of switches? This version took adjustments here and there.
Lesson learned, make sure the balls aren’t locked in the containment unit when you lift up the playfield.

IMG_2331 (resized).jpegIMG_2331 (resized).jpeg
#12797 27 days ago

I would replace with same switch

#12798 26 days ago
Quoted from cottonm4:

I would replace with same switch

Just replaced it this mornin, the new switch is way better than the stock one. I had to keep bending the stock one to get it right, which it looks like the pic I found and posted above had to do the same. Back in business.

#12799 26 days ago
Quoted from rwmech5:

Put carrot flippers on my pro, I like it makes the right ramp a makeable shot

Also I have a pro, so these guys with the premiums might have a different situation going on I guess. No one in my house wants to even play it because how difficult it is.. Are the carrot flippers long enough?

#12800 26 days ago

I figured I'd ask here first but would anyone be interested in Trade: My Very Nice Ghostbusters Pro for your Ghostbusters Premium + $$$$

Let me know.

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