Yeah if Stern were a football team they might be classified as being in the "all-rookie rebuilding phase". Maybe they actually DID lose an entire division of people that knew what they were doing but this is getting painfully embarrassing.
You open the box of their most expensive top-of-the-line product and you get mismatched rails, sharpied up damaged cab, ghosting inserts and chipping clearcoat, ugly "metal ruler" fix for the poorly designed wire ball guide, ugly wire "fix" on the top of Slimer who STILL stumbles all over the PF. This along with JT's slapdash design work that includes massive airballs and inlanes that can't keep the ball in play.
What's most disturbing is the customer can fix Slimer's butt from scratching up the game in an evening but when the company was asked about it earlier they say it's "normal game behavior"...as if think it shouldn't or can't be fixed. Have they either gotten this incompetent, or uncaring or have simply forgotten that in the pinball hobby... details matter?
Look at the Hobbit, Big Leb and RZ... these can have issues too but the companies at least SEEM to care. Maybe this is just good PR work but if so Stern is losing the PR war. It's starting to look like they could care less what you pull out of the box... seems like there's no pride left at all in what they deliver.
Makes me sad... but c'mon Stern - Git back yer mojo! Now!