All the new in box stories I have listened to for about three years have been positive in every case.
I know that issues arise and when they did everyone Was made whole to their satisfaction. As I was told. I would assume my own data is about 100 games though. Bought new in box and also in many cases dealer delivered.
The only damage I see now more consistently is in transit damage from fork lifts. Which I have seen twice in two years.
Two cents.