(Topic ID: 270600)

Getting a new roof - Any advice or words of wisdom?

By mcluvin

3 years ago


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  • Latest reply 3 years ago by mcluvin
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    #1 3 years ago

    I'm trying to decide between GAF and Certainteed for an asphalt shingle re-roof. A couple of the estimators have told me I've got enough wind damage to likely file a successful insurance claim for a new roof. A number of my neighbors have successfully done just that in the last few months (mostly using the GAF roofer).

    I'm leaning towards the Certainteed Landmark vs. GAF Timberline HD for the shingles. The GAF roofer offers a 2-year workmanship warranty, which I know sucks. They also mostly use contractors to do the work. The larger Certainteed roofer offers 5 years standard and is Select certified. They tell me most of their workers are employees, but they sometimes use contractors. The smaller Certainteed roofer is not Select certified but offers a 7-year workmanship warranty.

    My head is spinning with all the little details.

    #10 3 years ago
    Quoted from zaphod:

    In my state there is no contractor licensing. Most roofers are one-man 'companies' that use all independent contractor 'wink' subs as their employees. The company has all the insurances for their employees (his wife/girlfriend) but does not actually cover the sub that falls from your roof. They will also claim that safety and safety equipment in the responsibility of each sub. Warranty claims (a joke) can be voided as the crew does not match the contractors certification requirements ie: product specific training.

    It's funny. The GAF estimator mentioned that the owner has 2 companies and the other company is the one that hires the contractors. He didn't think anything of it, but that was an alarm to me.

    Quoted from bluespin:

    I filed a claim and my insurance paid all but my $1000 deductible. Afterwards they raised my deductible to $3000. I think my roof was $8-9000, so filing the claim was worth it.

    My neighbor down the street has the same insurer as me. She got approved a few months ago. I'm not sure if her deductible went up, but the estimator said her entire policy actually went down a few hundred because she now had a new roof.

    Quoted from Gravity:

    Timberline GAF shingles are fine. I know Home Depot used that brand predominately with re-roofs.

    The main thing with roofs is hiring the right contractor for the job. You can get top of the line shingles, but if the contractor sucks...you are going to encounter problems.

    Do your research on each company/roofer to make sure they have a Home Improvement License, Workers Comp and Liability Insurance, and adhere to local building department guidelines within your municipality. You don’t want to hire a roofer that is going to do the work and if something goes wrong, won’t back up their workmanship.

    I picked 4 roofers with lots of good reviews and figured on narrowing it down based on what they told me, not just price. Based on what I've encountered so far, they seem to favor Certainteed. At this point, I know I'm going to choose a roofer with a minimum 5-year workmanship warranty. Two years isn't enough.

    Thanks for the advice everyone!

    #16 3 years ago
    Quoted from Gryszzz:

    Yeah....roofers are notorious thieves and meth heads. Don't let them in your house....EVER.

    I'm on my original roof which has lasted a good long while. Though one of my wife's cousins is a druggy and just happened to have also worked on the crew that built the roof Maybe I got lucky!

    It's amazing. I've got estimators that just show up out of the blue to give an estimate and don't want to interact. Then there's a couple who don't want to give me anything in writing unless I commit to them. I need to see all the little details in writing before I commit to anyone. I understand most folks don't give a flip, but I do.

    I've got one last company coming out. They've been in business locally for 60+ years. They've got some great informative videos on youtube describing the products they use and how they differ from your run of the mill roofer. They do not use contractors at all. The only bad review I could find was someone complaining about the algae guard failing after 5 years (manufacturing defect in the shingles). They initially wanted to clean it. The customer complained. They worked with the manufacturer and re-shingled his entire roof under warranty to the customer's satisfaction. I'm crossing my fingers I like this one.

    #17 3 years ago

    The last company that came out (Eustis Roofing) was head and shoulders better than the others in explaining everything and answering questions. They gave me 4 different underlayment samples to compare what they use vs. the competitors' products. They also explained all the other stuff they do that most others don't. He provided different shingle samples and a folder full of good info. You could definitely see the difference comparing the Landmark (heavier and thicker) to the Timberline shingles. Best of all, no subcontractors. It's even in the contract, which he gave me a copy of (unsigned).

    #21 3 years ago
    Quoted from jhanley:

    If you are paying for the labor i would suggest getting the thickest longest lasting shingles. It costs the same to put on thin shingles or thick.

    The difference in weight and thickness between the Timberline and Landmark shingles was pretty surprising. Researching comments on roofing contractor forums, they heavily favor Certainteed.

    The last estimator said the insurance lobby (in Florida) is trying to get legislation passed that would allow them to require a new roof at 15 years regardless of the manufacturer's warranty. If that happens, I suspect all this extra quality is for naught. I'd consider going metal, but I'm pretty sure my HOA doesn't allow it. There is 1 tile roof in the entire neighborhood with the rest being asphalt shingle.

    #30 3 years ago
    Quoted from yaksplat:

    Perhaps the HOA would allow metal if it didn't look like metal and looks just like architectural, like mine does.

    I sent them an e-mail. We'll see. I'd just about guarantee they start allowing metal if that legislation passes.

    Quoted from extraballingtmc:

    I own a roofing company where I live. Been roofing 25 years and my own business 19. We install a lot of certainteed and are certified with them as well.
    Feel free to pm me any questions.

    Thanks!

    2 weeks later
    #31 3 years ago

    The claim is approved. Surprisingly easier than I expected, though not terribly quick. One of my neighbors has shitty insurance. Her claim was not approved.

    If you have any sort of roof damage, but don't think you have enough for a claim, have a roofer look at it. I had all sorts of damage that I did not recognize (zippering, loss of adhesion). I didn't have any visible leaks in my ceiling either, but other than my deductible, insurance is covering my new roof.

    #33 3 years ago
    Quoted from extraballingtmc:

    So what shingle did you end up choosing? Warranty?

    I'm still sorting it out. I've got 2 bidders that don't use subs on their roofing crews and are well-reviewed. Both push Certainteed. The smaller bidder is local and offers the longest workmanship warranty (7 vs 5 years), but is not Certainteed Select Certified (can't offer the 5-star warranty). They've been around for ~15 years and my neighbor and numerous reviews say they are great. The larger company is certified and has been around for ~50 years. The 5-star warranty is cheap ($10 per square), but most comments I see from roofers suggest it's not really worth it.

    The smaller guy is cheaper on everything. Default bid is ~$15.4K vs $18K. Upgrade to Landmark Pros ($300 vs $900). Upgrade to rigid shingle over ridge vents on all ridges (included vs. $600). I've currently only got 3 offset vents on the main ridge and there are 2 smaller ridges with none. Replace existing gutters with seamless. The smaller guy is half price at ~$5/ft.

    Now the smaller guy uses Rhino 30 lb synthetic vs the other using FT Synthetic Platinum underlayment. The FT stuff feels stronger and thicker, but I'm not sure that matters so much with underlayment. The smaller guy charges $75 per sheet for decking (3 included for free). The other charges $60/hr plus the cost of materials ( I think a sheet of plywood is ~$25). I'm not sure which is better there? How long does it take to replace a sheet of plywood?

    For one more monkey wrench in all this. I just found out a neighbor used the smaller guy for a new roof 1 month ago. Our houses are the same layout, but mine is ~80 sq ft bigger. Their permit shows a cost of $13,800 for the reroof. I'm trying to get some more details from them, but I'm figuring that's one extra square of shingles allowing for plenty of waste. Why was my estimate $1600 more? The neighbor kept their original venting, but we hadn't even discussed upgrading to ridge vents when I got the estimate.

    I appreciate any input. I like both companies, but I'm not sure the higher bidder is going to come down enough to be competitive.

    Also, what do you think of Landmark IR shingles? I am going to ask as I didn't expect the upgrade to Pros to be so cheap. I think the impact-resistant shingles will save me some money on insurance as well. I'm in Florida and we get a lot of bad storms.

    Thanks!

    Just got word from the neighbor. Their estimate was $14,300 not $13,800. They weren't sure what type of shingles. They look very nice though (lots of variation in the color and shading). So $14.3k + 1 more square + the work required to do the ridge vents. My original estimate is probably right inline. I know there is a good bit of cutting involved.

    #34 3 years ago

    The nice-looking shingles on my neighbor's house are Owens Corning Duration in Sand Dune. They really stand out vs the other homes.

    It's a no go on Landmark IR shingles. Their supplier can't get them. Said they are only approved for California?

    Not my neighbor's house.

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    #36 3 years ago
    Quoted from yaksplat:

    Well, one thing's for sure.... I'm glad i do my own roofing.

    I kid you not, this is worse than buying a new car. It kills me that one estimate will be so detailed. They tell you what kind of underlayment, what special membrane they use in the valleys, every little f'ing thing. They even spell it out "we do not use subs". But most estimates are seriously lacking. It makes it hard to compare without asking a bunch of questions. It's so tedious.

    #43 3 years ago
    Quoted from extraballingtmc:

    The extra 2 years on labour isn’t a big deal, if there’s a mistake in install it will show up right away when rains come.

    I hear ya, but that workmanship warranty tells me how much faith they have in the job they've done. JA Edwards offers a 2-year workmanship warranty standard. I know they use subcontractors and GAF shingles and I know they get lots of complaints about shoddy work. If a company is offering 7 years, that tells me something. Defective shingles get installed all the time. The company might replace the shingles, but what about all the labor? The workmanship warranty takes care of that.

    Quoted from extraballingtmc:

    Too bad about ir shingle, it’s great for big hail.

    Yeah, I'm not buying what he told me. Surely they are available in more states than California. Ultimately though, I'm trying to get the best roof I can get within reason. If hail jacks my roof, that's why I've got insurance.

    Quoted from extraballingtmc:

    Definitely landmark pro as it’s thicker shingle.

    For an extra $300 it's a no-brainer. I think Landmark Pro vs regular is an extra 40 lbs per square in weight. Upgrading further to Landmark Premium gets you another 30 lb/square, but Premiums are much more expensive.

    Quoted from extraballingtmc:

    Both those synthetics are wrong lol. They should be using a certainteed product for a certainteed roof. You want roofrunner or diamond deck. Winter guard will be the peel and stick to be used at eaves, valleys and around penetrations.

    One of the companies had their shit so together they gave me samples of all the popular underlayments. The FT Synthetics Platinum is by far the most substantial underlayment. It's no contest. But I'd say the Rhino Roof comes in second, at least in terms of hand feel. Ultimately though, it's just protecting everything underneath while the shingles are getting installed right? As for the valleys, the larger company simply says a poly seal rubber underlayment membrane. The smaller company says they use a product they call Resisto. I suspect most customers don't give a flip. I do.

    Quoted from extraballingtmc:

    Might as well get the 4 or 5 star warranty, extra peace of mind. Spending 15k what’s another 200 and insurance covering most of it. Don’t cheap out.

    I will if I go with the roofer that offers it. Many roofers suggest it is difficult to get an approved claim. I can tell you some of my estimates had a huge markup on that warranty. $10 per square is cheap for the 5-star warranty.

    Quoted from extraballingtmc:

    Plywood replacement should be a per sheet price not hourly. It only takes a few minutes to change anyways. $75 per sheet plus first 3 included is very fair. Usually don’t need to replace any anyways.

    That's what I figured. I know I'm gonna need a few to cover up the offset vents and I have one valley with some rot at the bottom about the size of a dinner plate.

    Quoted from extraballingtmc:

    Although it’s convenient to get gutters changed by the roofer you don’t have to. It can be done after by another company.

    $5/ft is cheap for seamless aluminum gutters around here. If I go with the cheaper roofer, I'm pretty sure I'm gonna need to add some work anyway as I'm on the hook for a $2500 deductible which I must pay and insurance is paying ~$16.5K. It's got to add up to at least $19K somehow.

    Quoted from extraballingtmc:

    Always change all the vents, stack flashings etc. Even if they still ok they won’t be for another 20-30 years.

    Not sure if you have any gables but should put drip edge flashings on them if you do.

    Yeah, getting all that included.

    Thanks for the advice. Most of my neighbors are going with JA Edwards. The PM guy is smooth. "You've got roofing damage. I can get you a new roof for almost free". And they are hooked. Admittedly, I had no idea I had enough damage for a claim until he clued me in. I think I'll send him a gift card for a lunch or 2.

    #44 3 years ago

    Got my check yesterday. It was suggested they'd likely send one for the depreciated value, then the rest (minus my deductible) once they had proof the roof was finished. Nope, they sent me the full replacement value minus the deductible. That makes things a lot easier.

    I told the high bidder what the low bidder offered to install Landmark Pros. We'll see what they say. I'm signing a contract with somebody by EOD Tuesday.

    #53 3 years ago

    Based on my research, roofers really seem to like Malarkey. I can’t get them in Florida.

    #60 3 years ago
    Quoted from paynemic:

    get a solar roof. If insurance is paying part and you get a big tax credit, I’d be all over the that.

    I'm in Florida. I love the idea of it, but it just doesn't work for me. A little over $62K before ~$11K in tax credits and that doesn't count over $13K for 2 power walls. This is probably not my forever home. I know insurance gets more expensive with a big solar roof install as well. Based on Tesla estimates, which I'm sure are generous, I recoup the cost of the roof + power walls in a little over 21 years (not factoring the insurance premium, or maintenance/parts).

    Does anyone really believe those power walls are gonna last 21 years?

    #62 3 years ago
    Quoted from paynemic:

    Yeah. I was just hoping that with insurance covering the cost of a normal replacement, maybe it would pencil out.
    And powerwalls probably won’t last that long. Until they get the million mile battery in them!

    I'm always keeping an eye on it. We need a breakthrough in efficiencies with the batteries and the panels.

    3 months later
    #66 3 years ago
    Quoted from Pinzap:

    How did the new roof work out for you?

    Still waiting. They didn't pre-allocate my shingles, then Covid started impacted the manufacturer so there are supply issues. They are expected to arrive this week though.

    Thankfully no hurricanes have hit and we dodged a tornado in August.

    #67 3 years ago

    Roofers are ripping off the old roof now. Hopefully the weather cooperates.

    #69 3 years ago
    Quoted from EvanDickson:

    Roof goes on top.
    But for real advice, work from home and keep an eye on it. A friend had his roof done a couple years ago and the roofers eyeballed everything instead of snapping lines. None of the shingles lined up. It might not sound like much, but it's very distracting to look at a roof that nothing lines up on.

    There wasn't any snapping lines with this one, but it looks good. My neighbor just had her roof done with Owens Corning Duration shingles. They look so much better with regard to color, but they weigh so much less.

    It took 3 days and we got really lucky with the weather. This weekend will be a test I'm sure...

    5 months later
    #70 3 years ago

    For anyone in the market for a new roof, seriously take a good look at your venting. I'm sitting in my office on this sunny, 90+ degree day and am just amazed that I'm comfortable and the heat pump is not running continuously. My home originally only had 3 (maybe 4) offside vents on the main ridge, none over the garage and office/bedroom ridges. It used to get so hot in those rooms. I had them install shingle over ridge vents on every ridge. What a difference! Probably could have paid for the new roof with the energy savings over the years.

    #76 3 years ago
    Quoted from Mr_Tantrum:

    Don't know if it applies to you are not, but we get lots of hail where I live. After buying a new house in 2007 and putting 3 new roofs on in less than 5 years, then I spent the extra money and went with a class 4 shingle. Since that time, we've had several hail storms and nearly all of my neighbors have had new roofs at least once or twice (some more), but every time after a storm I've had mine inspected and it's in perfect shape.

    I couldn't get class 4 shingles in my area. One of those regional things...

    Quoted from Nazz26:

    Just moved to Florida and having a new house built. $25000 upgrade for a barreled/tiled or metal roof. Is it worth the price? I say yes. I'm leaning towards metal. My new neighbors house was built in 2008 and his asphalt shingles need to be replaced. He got 3 quotes which averaged $16000.

    My original asphalt shingle roof lasted ~23 years in Florida, but I would say most don't make it that long. If you go metal, make sure they don't cheap out on the screws. My roof was just under $16K and was actually one of the lowest bids.

    #78 3 years ago
    Quoted from Nazz26:

    No screws showing. It’s a standing metal roof.
    [quoted image]

    Looks nice! Showing or not will they last 40 years? I've heard of issues with metal roofs being installed with shi* screws because a screw is a screw right? What is the wind speed rating?

    #81 3 years ago
    Quoted from Nazz26:

    Not sure of wind rating but will definitely give the GC a ask before I sign for the upgrade. Thats something I need to know being that house will be built in southwest Florida less then a mile from the Gulf. Thanks.

    Oh, Hell yeah! There's probably a point where you say F it and let insurance deal with it. But if you give any credence to the thinking that warmer oceans make for stronger hurricanes? I think Certainteed will warranty up to 130 MPH if you use all their shi* (starters, ridge, etc.).

    #85 3 years ago
    Quoted from bobhvacguy:

    Ridge vents are horrible. The main problem is they are never big enough, the second problem is they don’t work well. A power attic ventilator will drop your attic temp far more than s ridge vent, even after cost of electricity to run the fan it’s a win! Rooftop vents only, gable power vents don’t do much at all.

    What do you do about the existing venting? I've seen a few homes with those powered fans and they still have their ridge vents. That doesn't make much sense to me.

    #86 3 years ago

    Google was listening and this popped up in my news feed. It's a pretty good read...

    https://hvacinsider.com/vent-those-hot-attics-carefully/

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