(Topic ID: 222242)

Germangamingsupplies - Missing Order, 5+ months, minimal contact

By bimm25i

5 years ago


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    #16 5 years ago

    Been there, done that. Dominic (Rappelbox), Joerg (Lucky1), and everyone else still involved with PIN2DMD are crooks. Force a refund with a credit card chargeback then buy a DMDMK66 from PinballSP. Nearly the same product, but it's all plug and play with similar features and high quality, and the seller is very active with communicating with customers. Bought 2 so far and happy to report no issues at all.

    https://pinside.com/pinball/forum/topic/dmdmk64-new-dmd-multicolor-by-pinballsp-is-on-the-way/page/15#post-4536985

    #21 5 years ago
    Quoted from fly:

    You use very strong words, I have used Lucky or Rappelbox help many times , they always tried their best to help me..

    Not really relevant in the whole scope of things.

    1 month later
    #30 5 years ago

    Lol, that's ridiculous. Probably because you called them out on it.

    1 month later
    #38 5 years ago

    I have a feeling a lot of people are ordering through the Pinside shop. Is there a way to report a shop for alleged theft? I see the shop is temporarily closed, probably for the holidays.

    https://pinside.com/pinball/market/shops/1020-germangamingsuppliescom

    #48 5 years ago

    The display panels and components are made in China. The custom software and hardware are made by third party developers who happen to be in foreign countries. You would like a cheaper than ColorDMD alternative made in the USA? So would I.

    9 months later
    #91 4 years ago

    When I got my PIN2DMD kit from Dominik for Tales from the Crypt it was far from tested or working. First of all the DMD 14 pin ribbon cable header was soldered on too short, causing it to not reach the microcontroller board I was using. He admitted it as being a board manufacturer mistake. I got around that by using a cable instead. Well it still wouldn't work because he admitted using a chip for a Stern DMD controller instead of the Data East one I needed. I had to remove that chip and jump two legs with a paperclip. But then it STILL wasn't working, requiring me to adjust a third jumper to make it compatible with the DMD signal. Only then was it working and "ready" to be shipped. Not before when he took my money and sent it off in its untested incomplete state.

    I made the mistake of recommending this to a friend before I found out my board was messed up. He ended up getting it for his Frankenstein, which also did not work. It was once again an issue with the 14 pin ribbon cable header being soldered on backwards, which would require a full cable hack to get it to work. Fortunately he used a local distributor I contacted on VPForums to send it back and get a refund, who was nice and also disgusted with the outcome. To replace the adapter board with faulty header would cost I think $200.

    Frustrating and unacceptable. Was going to convert several more games, but decided to move on and buy from Luis with PinballSP. Luis's display works great in both my Dracula and my friend's Frankenstein, and he is also quick with communication. Build quality is also very good.

    #97 4 years ago

    Another example.

    https://pinside.com/pinball/forum/topic/mary-shelleys-frankenstein-owners-club-ideas-and-info/page/8#post-4375031

    Here is what he sent to crunchysue regarding the connector issue she and I encountered:

    If you have a white controller (I assume you have one of these) then there’s only a small thing to notice: The connector (dmd_in) is a regular one with the regular pinout, but since the factory put it on the wrong side you have to twist and shift the cable in direction.

    #126 4 years ago

    Luis I’m still going to order from you because you make fantastic products. But can we drop the fued and move on please? Just ignore them, I added them to my ignore list a couple of years ago.

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