German Mail Forwarding: Workaround for Pinball Center


By nerdygrrl

1 year ago


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  • 80 posts
  • 28 Pinsiders participating
  • Latest reply 2 days ago by ercvacation
  • Topic is favorited by 30 Pinsiders

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    There are 80 posts in topic. You are on page 2 of 2.
    #51 3 months ago
    Quoted from Kerry_Richard:

    Hello Pinsiders... Can anyone help me?
    I tried to order 3 flat plastics, for approx $40, from Marco (Pinballcenter) in Germany. Went to check out and shipping was quoted at 430 Euro ($511). See my email to him this morning below.
    I'm very gun shy; as I purchased 2 expensive bottles of wine and shipped them (approx $100 to ship), to friend in Ireland, nearly 6 weeks ago. They still haven't rec'vd them.
    Marco… from your website, I tried to order these 2 items;
    Congo lane plastics set #43611 & Congo 2 plastic #43597.
    The total was approx. 33 Euro. I went to check out and it added over 430 Euro to ship these (3) light / flat plastics. I stopped the order due to shipping cost.
    Please help me

    Kerry- As of Jan 1 this year, 2017. They stopped selling to USA customers. Seems like bad bussiness, but it had something to do with Rick at PPS. Basically they would make parts and not use the licensing agreements.
    Hope that helps.
    Thus thread was started to work a round shipping.

    #52 3 months ago
    Quoted from Kerry_Richard:

    Hello Pinsiders... Can anyone help me?
    I tried to order 3 flat plastics, for approx $40, from Marco (Pinballcenter) in Germany. Went to check out and shipping was quoted at 430 Euro ($511). See my email to him this morning below.
    I'm very gun shy; as I purchased 2 expensive bottles of wine and shipped them (approx $100 to ship), to friend in Ireland, nearly 6 weeks ago. They still haven't rec'vd them.
    Marco… from your website, I tried to order these 2 items;
    Congo lane plastics set #43611 & Congo 2 plastic #43597.
    The total was approx. 33 Euro. I went to check out and it added over 430 Euro to ship these (3) light / flat plastics. I stopped the order due to shipping cost.
    Please help me

    I have several pm’s from people including yourself, if you can wait until the new year I will get this ordered for you, as well as sorting out orders for everyone that has sent me a pm.

    #53 3 months ago
    Quoted from J85M:

    I have several pm’s from people including yourself, if you can wait until the new year I will get this ordered for you, as well as sorting out orders for everyone that has sent me a pm.

    Id like to be added to that list. Gladly buy you something or pay for your services plus shipping. Thank you for helping out!

    #54 3 months ago
    Quoted from Ericpinballfan:

    Id like to be added to that list. Gladly buy you something or pay for your services plus shipping. Thank you for helping out!

    No problem at all consider yourself added to the list, if anyone else is interested let me know as it makes it a lot easier for me to put in a large single order from Pinball Center, that I can then repackage into smaller individual orders.

    #55 3 months ago

    did the same thing yesterday, same plastics with some other stuff. he emailed me, no way around it with his company, but suggested a third party to get them, but several people have been ripped off going this route.

    #56 3 months ago
    Quoted from Ericpinballfan:

    Id like to be added to that list. Gladly buy you something or pay for your services plus shipping. Thank you for helping out!

    put me on that list, will gladly pay for your time.

    #57 3 months ago

    I ordered their flintstones remakes and their Robocop remake plastics, and they just plain sucked. some holes drilled wrong some parts didn't even fit

    #58 3 months ago
    Quoted from ccbiggsoo7:

    suggested a third party to get them, but several people have been ripped off going this route.

    Check out the TRON owners thread if you need any peace of mind or any reassurance is needed, I helped about 20 pinsiders order replacement Tron Spinning Disc Rubbers from Pinball Center, no issues to report, 100% items received.

    I offer simply because I have had multiple Pinsiders in the US help me out with parts orders and even stuff that’s non pinball related like eBay items, similar to this situation where I couldnt get them shipped direct from US to UK, so I have had to use a third party, so I am simply returning that generosity.

    #59 3 months ago

    Add me to the list!

    #60 3 months ago
    Quoted from ccbiggsoo7:

    did the same thing yesterday, same plastics with some other stuff. he emailed me, no way around it with his company, but suggested a third party to get them, but several people have been ripped off going this route.

    They were not "ripped off" the shipping carrier they selected lost the parcels. IIRC nobody had any issue with the mail forwarder forwarding the mail (their job). The problems seem to have been with the carriers selected. Again, use German post for most reliable service.

    I see a lot of folks not understanding the role of each business. A mail forwarder receives and forwards the mail via the carrier YOU contract. The carrier is then responsible for getting the package to you.

    Blaming MailboxDe for not getting your parcel is like blaming Amazon when your parcel gets lost because of Fed Ex.

    #61 3 months ago

    no one was blaming mailbox de for anything, I didn't say nowhere in my post that they were the ones screwing people. I just said some people were ripped off and still didn't have their packages or refunds months later. settle down beavis!

    #62 3 months ago

    mailbox set up... ordering tomorrow.

    #63 3 months ago
    Quoted from ccbiggsoo7:

    no one was blaming mailbox de for anything, I didn't say nowhere in my post that they were the ones screwing people. I just said some people were ripped off and still didn't have their packages or refunds months later. settle down beavis!

    Ripped off implies nefarious intent, mail got lost by international carriers and people had to go through the process of getting refunds from that carrier. That process does take time, just as it does here with our own USPS. I have three claims with USPS now for international parcels I have sent. Want to know how long I have been waiting for their investigation to conclude and for my refunds? About a month and a half.

    I saw a couple of folks post about their lost parcels not clearly understanding the service they contracted and expecting a forwarding service to refund them for a separate service that they contracted. Just trying to clarify for everyone's sake.

    MailBoXDE recieves and ships your parcel via the international carrier you contract. They are not responsible for lost or damaged items.

    The Carrier you select, is responsible for delivery of your parcel and any damages that may occur. If your parcel gets lost, they are the ones that will have to provide the refund.

    #64 3 months ago
    Quoted from J85M:

    No problem at all consider yourself added to the list, if anyone else is interested let me know as it makes it a lot easier for me to put in a large single order from Pinball Center, that I can then repackage into smaller individual orders.

    Please add me to the list. PM sent also and much thanks.

    #65 3 months ago

    I'm interested as well.

    1 week later
    #66 3 months ago

    @J85M, pm sent to be added to the list.

    #67 3 months ago

    Got everyone added and 90% of things ordered just waiting on a few parts for w couple of people, once they are in and I receive a final invoice I will get pm’s/invoices to everyone.

    1 month later
    #68 48 days ago

    For you guys using mail forwarding from Germany - are you paying VAT? if not, how are you checking out to avoid it?

    #69 48 days ago
    Quoted from J85M:

    Got everyone added and 90% of things ordered just waiting on a few parts for w couple of people, once they are in and I receive a final invoice I will get pm’s/invoices to everyone.

    Did anyone get anything from J85M? Crickets for me, for over 2 months

    #70 46 days ago
    Quoted from Clnilsen:

    For you guys using mail forwarding from Germany - are you paying VAT? if not, how are you checking out to avoid it?

    I don't think you can get out of that.

    Quoted from Kerry_Richard:

    Did anyone get anything from J85M? Crickets for me, for over 2 months

    That's a bummer.

    1 month later
    #71 9 days ago

    just placed an order with pinball.center and had sent to mailbox.com, I'll report back

    Added 6 days ago: Edit: mailboxde.com

    I guess autocorrect got ahold of it

    #72 5 days ago

    Placed an order with delivery to mailboxde.com. Will update as things progress.

    #73 5 days ago
    Quoted from Chosen_S:

    just placed an order with pinball.center and had sent to mailbox.com, I'll report back

    My list is growing. Please let us know.

    Quoted from terryb:

    Placed an order with delivery to mailbo.de. Will update as the process progresses.

    Thank, we appreciate it.

    #74 5 days ago

    I have a fairly large order i'd love to place, but I have zero desire to mess with the forwarding. Especially considering the excess VAT cost....

    #75 5 days ago
    Quoted from Clnilsen:

    I have a fairly large order i'd love to place, but I have zero desire to mess with the forwarding. Especially considering the excess VAT cost....

    Pinball Center includes the VAT in the price. It is no different than paying sales tax here. If you buy something in Germany or really anywhere in the UK, they are going to impose a VAT tax at checkout.

    #76 4 days ago
    Quoted from nerdygrrl:

    Pinball Center includes the VAT in the price. It is no different than paying sales tax here. If you buy something in Germany or really anywhere in the UK, they are going to impose a VAT tax at checkout.

    Without getting too technical, no it's not. You can get VAT reimbursements for international purchases if you are consuming goods outside the country. They shouldn't charge the VAT either if it's getting consumed elsewhere.

    If you go to their website, they actually price it w/o VAT for international shippers based on destination locale. The VAT actually changes significantly based on the destination juristidicaiton based on where it is consumed.

    I don't know what the issue is with US shipping with them (it seems to only be a US issue; they ship elsewhere happily).

    #77 4 days ago
    Quoted from Clnilsen:

    Without getting too technical, no it's not. You can get VAT reimbursements for international purchases if you are consuming goods outside the country. They shouldn't charge the VAT either if it's getting consumed elsewhere.
    If you go to their website, they actually price it w/o VAT for international shippers based on destination locale. The VAT actually changes significantly based on the destination juristidicaiton based on where it is consumed.
    I don't know what the issue is with US shipping with them (it seems to only be a US issue; they ship elsewhere happily).

    I believe it was Rick at PPS sending them a C&D.

    #78 4 days ago
    Quoted from Ericpinballfan:

    I believe it was Rick at PPS sending them a C&D.

    Figured as much. Thanks, Rick!

    #79 2 days ago

    Mailbox.de received the package and just payed for the forwarding which I though was very reasonable. Kind of weird you have to put credits in your account and then pay for the shipment rather than just pay for the shipment.

    #80 2 days ago

    Worked for me with minimal issues. It did take about a month as my package got stuck in customs for a while. Tracking number quit tracking once it got to customs but it ended up showing up eventually. If needed, I'll do it again.

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